School IT Support Specialist – On-Site, 40h/wk

Nanaimo Ladysmith Public Schools; Nanaimo; On-site; CAD 41,000 - 58,000; Full time

Job summary

System Support Specialist at Nanaimo Ladysmith Public Schools (NLPS) provides frontline IT support for students and staff, ensuring end-user computing environments, devices, applications, and LAN run smoothly while improving security practices.

This on-site, 1.0 FTE, 12-month CUPE Local 606 role requires a strong customer-service orientation, solid technical background, and good communication to collaborate within a dedicated IT team and the broader school community.

Qualifications

• Customer-service oriented with strong technical background and problem-solving skills.
• Enjoys collaborating with IT colleagues, deploying and supporting end-user computing environments, devices, apps and LAN.
• Requires high school diploma and 2+ years post-secondary in a computer-related field, plus 3+ years in a Microsoft-based network.

Responsibilities

• Provide frontline IT support to students and staff.
• Support end-user computing environments, devices, apps and LAN.
• Assist in improving technology support and security practices.

Skills

Customer service

Technical background

Problem solving

Communication

Education

High school diploma

2+ years post-secondary in computer field

Tools

Microsoft-based network

Job description

System Support Specialist at Nanaimo Ladysmith Public Schools (NLPS) provides frontline IT support for students and staff, ensuring end-user computing environments, devices, applications, and LAN run smoothly while improving security practices.

This on-site, 1.0 FTE, 12-month CUPE Local 606 role requires a strong customer-service orientation, solid technical background, and good communication to collaborate within a dedicated IT team and the broader school community.