System Support Specialist

Nanaimo Ladysmith Public Schools; Nanaimo; In loco; CAD 41.000 - 58.000; Tempo pieno

Descrizione del lavoro

System Support Specialist at Nanaimo Ladysmith Public Schools (NLPS) provides frontline IT support for students and staff, ensuring end-user computing environments, devices, applications, and LAN run smoothly while improving security practices.

This on-site, 1.0 FTE, 12-month CUPE Local 606 role requires a strong customer-service orientation, solid technical background, and good communication to collaborate within a dedicated IT team and the broader school community.

Competenze

• Customer-service oriented with strong technical background and problem-solving skills.
• Enjoys collaborating with IT colleagues, deploying and supporting end-user computing environments, devices, apps and LAN.
• Requires high school diploma and 2+ years post-secondary in a computer-related field, plus 3+ years in a Microsoft-based network.

Mansioni

• Provide frontline IT support to students and staff.
• Support end-user computing environments, devices, apps and LAN.
• Assist in improving technology support and security practices.

Conoscenze

Customer service

Technical background

Problem solving

Communication

Formazione

High school diploma

2+ years post-secondary in computer field

Strumenti

Microsoft-based network

Descrizione del lavoro

Nanaimo Ladysmith Public Schools (NLPS) is seeking a continuing full-time System Support Specialist who thrives in a people-first, technology-rich environment, and is excited to make a real impact across NLPS. In this role, the successful incumbent will partner with our dedicatedIT teamto deliver exceptional support, keep our systems running smoothly, and help drive continuous improvements in how we use and secure technology.

Join a forward-thinking school district that empowers students to become confident, lifelong learners. As we continue to provide reliable and impactful technology services and solutions, to our students and staff.

What you bring to the role:

• We are seeking someone who is customer-service-oriented, has a strong technical background, excellent problem-solving skills, and a passion for helping others succeed in a technology-rich environment.
• Someone who enjoys working with IT department colleagues, deploying and supporting end-user computing environments, devices, applications, and local area networks, and helping improving technology support and security practices.
• Your qualifications should include a high school diploma, 2+ years post-secondary education in a computer-related field, 3+ years of experience supporting a range of IT systems in a Microsoft-based network, and strong organizational and communication skills.
• Additionally, the successful incumbent must have a valid BC Driver’s license.

Assignment

This is a Continuing Full-Time (1.0 FTE) 12-Month CUPE Local 606 position due to commence as soon as possible. Working Monday through Friday, approximately 7:00 AM to 4:00 PM.

Wage

The rate of pay for this position is$35.94 per hour based on a 40-hour work week.

Location

With work being performed on site.

For a copy of the full job description, please visit: https://webdocs.sd68.bc.ca/documents/system-support-specialist-052/

Join Our Team

NLPS resides within the traditional territories of the Snuneymuxw, Snaw-naw-as and Stz'uminus First Nations and is a proud community partner with the Tillicum Lelum Aboriginal Friendship Centre and the Mid Island Metis Nation.

Employing more than 2,200 professionals all committed to the education of more than 15,000 students, all NLPS staff are integral to the excellent education system and the positive workplaces within the district; supporting the Strategic Plan Goals of Student Success, Student and Employee Wellness, and Truth and Reconciliation.

Learn more about who we are and what we offer on our website at www.sd68.bc.ca

Nanaimo Ladysmith Public Schools is an equal opportunity employer, committed to merit-based hiring and equitable employment practices.