System Support Specialist

Nanaimo Ladysmith School District #68; Nanaimo; On-site; CAD 41,000 - 58,000; Full time

Job summary

Nanaimo Ladysmith Public Schools (NLPS) is seeking a continuing full-time System Support Specialist to deliver dependable IT support in a people‑first, technology‑rich environment. The role partners with the IT team to keep systems running smoothly and to drive continuous improvements in how we use and secure technology.

The successful candidate will have 2+ years post‑secondary in a computer field, 3+ years of Microsoft-based IT experience, strong communication skills, and a valid BC driver’s

Qualifications

• Customer-service oriented with a strong technical background and problem-solving skills.
• Experience deploying and supporting end-user computing environments, devices and LAN, with focus on security practices.
• High school diploma plus 2+ years post-secondary in a computer field; 3+ years in Microsoft-based IT support; strong organisational and communication skills.
• Valid BC Driver’s license.

Responsibilities

• Deliver exceptional IT support and keep systems running smoothly.
• Partner with the IT team to drive continuous improvements in technology usage and security.
• Provide on-site support for end-user computing environments, devices, apps and LAN.

Skills

Customer service

Technical background

Problem solving

Communication skills

IT support

End-user devices

LAN support

Security practices

Education

High school diploma

Post-secondary in computer field

Job description

System Support Specialist

Nanaimo Ladysmith Public Schools (NLPS) is seeking a continuing full-time System Support Specialist who thrives in a people‑first, technology‑rich environment, and is excited to make a real impact across NLPS. In this role, the successful incumbent will partner with our dedicated IT team to deliver exceptional support, keep our systems running smoothly, and help drive continuous improvements in how we use and secure technology.

Join a forward-thinking school district that empowers students to become confident, lifelong learners. As we continue to provide reliable and impactful technology services and solutions, to our students and staff.

What you bring to the role

• We are seeking someone who is customer-service-oriented, has a strong technical background, excellent problem-solving skills, and a passion for helping others succeed in a technology‑rich environment.
• Someone who enjoys working with IT department colleagues, deploying and supporting end-user computing environments, devices, applications, and local area networks, and helping improving technology support and security practices.
• Your qualifications should include a high school diploma, 2+ years post‑secondary education in a computer‑related field, 3+ years of experience supporting a range of IT systems in a Microsoft‑based network, and strong organizational and communication skills.
• Additionally, the successful incumbent must have a valid BC Driver’s license.

Assignment

This is a Continuing Full-Time (1.0 FTE) 12-Month CUPE Local 606 position due to commence as soon as possible. Working Monday through Friday, approximately 7:00 AM to 4:00 PM.

Wage

The rate of pay for this position is $35.94 per hour based on a 40-hour work week.

Location

With work being performed on site.

For a copy of the full job description, please visit: https://webdocs.sd68.bc.ca/documents/system-support-specialist-052/

Join Our Team

NLPS resides within the traditional territories of the Snuneymuxw, Snaw-naw-as and Stz’uminus First Nations and is a proud community partner with the Tillicum Lelum Aboriginal Friendship Centre and the Mid Island Metis Nation.

Employing more than 2,200 professionals all committed to the education of more than 15,000 students, all NLPS staff are integral to the excellent education system and the positive workplaces within the district; supporting the Strategic Plan Goals of Student Success, Student and Employee Wellness, and Truth and Reconciliation.

Learn more about who we are and what we offer on our website at www.sd68.bc.ca.

Applications will be accepted until 4:00 PM on November 25, 2026.

Please provide a minimum two professional references from supervisors or managers in a workplace or volunteer setting and please note, all successful candidates of the Nanaimo Ladysmith Public Schools are required to complete a criminal record check.

Nanaimo Ladysmith Public Schools is an equal opportunity employer, committed to merit-based hiring and equitable employment practices.