School Dental Assistant – Public Health Clinics

cityofhamilton; Hamilton; On-site; CAD 42,000 - 56,000; Full time

Job summary

The City of Hamilton is seeking a Dental Assistant – School to support the Registered Dental Hygienist in implementing MOH Ontario Public Health Standards and OPHS, while maintaining CHIPA-compliant records and delivering school-based dental screenings.

You will assist with supplies, data entry, and follow-up for Ministry programs, while delivering patient-friendly service to students, parents, and staff across city schools.

Qualifications

• Level 2 Certified Dental Assistant in good standing required.
• Previous experience related to duties listed above acquired through education and related work experience.
• Demonstrated knowledge of and ability to adhere to IPAC requirements in the dental environment.
• Demonstrated ability to communicate with children/youth, parents and the public by telephone and in person with tact and patience.
• Highly developed customer service and interpersonal skills. Proven ability to deal with people in a difficult situation in a professional manner.
• Experience in a computerized environment. Working knowledge of Microsoft Office XP (Microsoft Outlook, Word, Excel and database software).
• Demonstrated ability to maintain an efficient filing system in order to access information quickly and efficiently.
• Superior organizational skills.
• Must possess a Valid Class G Driver’s License.
• Provision of a vehicle for use on the job.
• Current C.P.R. HCP Certification.
• Must be able to lift and transport dental supplies and equipment to Schools and Preventive Clinics.

Responsibilities

• Co-ordinates with and provides clerical/administrative support, including recording, to Registered Dental Hygienist while implementing the OPHS Oral Health Protocol, oral screening, assessment and surveillance at City of Hamilton schools.
• In coordination with the dental hygienist the Dental Assistant - School prepares supplies needed for school screenings.
• Records information during screenings and ensures documentation is complete to meet all legislative and organizational requirements.
• Maintains accurate and confidential client records according to PHIPA requirements in the delivery of all public health dental programs. Must understand and maintain client confidentiality with a high degree of integrity and respect for privacy.
• Keeps informed with Ministry updates to the OHISS database and enters data with the understanding of dental terminology into a laptop computer for school screening. Uploads information to the Ministry (MOH) database.
• Helps the dental hygienist with follow-up for Ministry mandated programs. Inputs and mails Parent Notification Forms (PNFs). Maintains data and prepares reports as required.
• Assists the dental hygienist at Preventive dental clinics including mobile clinics. Duties may include: greeting the public, assisting with equipment set up, room turnover, disinfection of room, fluoride application, completing and processing forms for seamless delivery of services, other clinic related duties as needed.
• Adheres to all Infection Prevention and Control (IPAC) requirements during school dental screening and while providing support in community preventive clinics.
• Provides excellent customer service. Answers the telephone and provides oral health information to parents and the public in a patient and friendly manner. Provides coverage to the Dental Line as needed.
• Using advanced dental knowledge assists with oral health resource development and allocation of resources.
• Functions as a resource person to Public Health and the community at large through presentations and demonstrations to improve oral health awareness and promote principles of preventive oral health care.
• Serves as a member of Divisional and Departmental committees as required.
• Perform other duties as assigned which are directly related to the responsibilities of this position.

Skills

Communication with patients

Customer service

Organizational skills

Interpersonal skills

Problem solving

Education

Level 2 Certified Dental Assistant

CPR HCP Certification

Tools

Microsoft Office XP (Outlook, Word, Excel)

Database software

Job description

The City of Hamilton is seeking a Dental Assistant – School to support the Registered Dental Hygienist in implementing MOH Ontario Public Health Standards and OPHS, while maintaining CHIPA-compliant records and delivering school-based dental screenings.

You will assist with supplies, data entry, and follow-up for Ministry programs, while delivering patient-friendly service to students, parents, and staff across city schools.