Scheduling Coordinator: Precision & Client Service

GardaWorld; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security services company in Vancouver is seeking a Scheduling Coordinator to manage and coordinate scheduling activities for clients. This role involves ensuring coverage as per client requirements, utilizing scheduling software for accurate data input, and providing exceptional customer service. The ideal candidate should have strong organizational skills, attention to detail, and excellent communication abilities. This position offers competitive hourly wages and opportunities for personal growth.

Qualifications

• Previous high-volume scheduling experience is an asset.
• Excellent oral and written communication skills.
• Strong attention to detail and organizational skills.
• Strong knowledge of Outlook, Microsoft Excel, Microsoft Word, as well as experience using scheduling software.

Responsibilities

• Prepare, manage, and coordinate all the scheduling activities for clients.
• Ensure all zones are covered as scheduled according to client requirements.
• Use scheduling software to input client requirements and update employee schedules.
• Maintain high accuracy of data input into the scheduling program.
• Assist Operations with necessary administrative tasks.
• Provide exceptional customer service to employees and clients.
• Collaborate with the team to reduce overtime by applying scheduling knowledge.
• Ensure scheduling compliance according to ISO 9000 requirements.

Skills

High-volume scheduling experience

Excellent communication skills

Attention to detail

Organizational skills

Knowledge of Outlook

Knowledge of Microsoft Excel

Knowledge of Microsoft Word

Experience with scheduling software

Job description

A leading security services company in Vancouver is seeking a Scheduling Coordinator to manage and coordinate scheduling activities for clients. This role involves ensuring coverage as per client requirements, utilizing scheduling software for accurate data input, and providing exceptional customer service. The ideal candidate should have strong organizational skills, attention to detail, and excellent communication abilities. This position offers competitive hourly wages and opportunities for personal growth.