Scheduling Coordinator

Extendicare; Oshawa; On-site; CAD 31,000 - 37,000; Part time

Benefits offered by this job

Health and dental benefits

Education allowance

Employee Assistance Program

Employee perks and exclusive offers

Job summary

ParaMed Home Health Care is seeking a Scheduling Coordinator for Oshawa, ON. This part-time permanent role requires nights and rotating weekends, with days shifts from 2:00pm to 10:00pm.

The position serves as the primary contact for clients and field staff, delivering excellent service while matching clients in need of care to appropriate staff. Join a team that values comprehensive health coverage, education allowances, and supportive programs.

Qualifications

• One year administrative or office experience is an asset.
• Scheduling experience is an asset.
• Strong computer skills.
• Superior customer service skills.
• Ability to communicate effectively both orally and in writing.
• Compassion and empathy when interacting with patients and families.

Responsibilities

• Assign appropriate staff to patients based on times, availability, and skill sets.
• Build a care schedule for patients.
• Enter and update employee and patient data in the computerized system.
• Respond professionally to calls and electronic communications from funders, staff, patients, and families.
• Document and report all staff and patient interactions.

Skills

Scheduling experience

Administrative

Customer service

Computer skills

Communication

Compassion & empathy

Tools

Computer systems

Job description

As a Scheduling Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff.

LOCATION: Oshawa, ON
JOB TYPE: Part-Time Permanent

AVAILABILITY REQUIRED: Nights and Rotating Weekends

SHIFTS: Days - 2:00pm-10:00pm

Please note: This is a replacement for current position

Why you’ll love working here:

• Celebration and Recognition programs


• Part time and Full-time opportunities


• Comprehensive health and dental benefit plans


• Education allowance for employees and family


• Employee Assistance Program


• Employee perks and exclusive offers

What you’ll do:

• Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets


• Build a care schedule for patients


• Enter and update employee and patient data within computerized system


• Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families


• Document and appropriately report all staff and patient interactions

What you bring:

• One year administrative or office experience is an asset


• Scheduling experience is an asset


• Strong computer skills


• Superior Customer service skills


• Ability to effectively communicate both orally and written


• Compassion and empathy when interacting with patients and their families

ParaMed recognizes the importance of immunization to protect our patients and team members from Covid-19. A condition of employment with ParaMed is that all new hires receive all required doses of a Covid 19 vaccine approved by Health Canada.

Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!

ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.

Time Type

Part time

Compensation Details

$22.28 - $26.52

ParaMed is Canada’s leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needsincluding high-quality nursing, therapeutic, personalsupportand home support.We workhand-in-handwith health system partners to deliver personalized and coordinated care, support independentlivingand relieve capacity pressures on hospitals. Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

ParaMed is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [e-mail].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.