Scheduling Clerk - Home Care

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 42,000 - 54,000; Full time

Job summary

Winnipeg Regional Health Authority is seeking a Scheduling Clerk for the Home Care program. The role involves maintaining Direct Service Staff schedules, data entry in the Home Care scheduling system, and coordinating with staff, clients, and the Resource Coordinator.

Strong organizational skills and experience with office software are essential. Applicants should have 2–3 years of related administrative experience, be proficient in Word/Excel (Procura preferred), and able to work in a

Qualifications

• Proficiency in Microsoft Word and Excel; Procura would be preferred.
• Keyboarding speed of 45 wpm required.
• Ability to maintain and compile statistics.
• Strong organizational skills required.
• Demonstrated ability to effectively contribute to a team environment.
• Excellent oral and written communication skills.
• Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

• Enter and maintain Direct Service Staff schedules in the Home Care scheduling system.
• Assign, schedule and communicate with Direct Service Staff, clients and other Home Care Staff.
• Collaborate with the Resource Coordinator and Team Manager to optimize staffing and coverage.

Skills

Microsoft Word

Microsoft Excel

Procura

Typing 45 wpm

Statistics reporting

Organizational skills

Teamwork

Communication skills

Deadline-driven

Education

High school diploma or equivalent

Formal training in applied office skills

Medical Terminology preferred

Tools

Procura

Job description

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Employer: Winnipeg Regional Health Authority

Site: WRHA Community Health Services - 80 Sutherland

Department / Unit: Home Care

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date - End Date: 09/18/2026 - 12/01/2027

Reason for Term: Other Leave

FTE: 1.00

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Under the direction of a Team Manager within the Home Care Program, the Scheduling Clerk, in collaboration with the Resource Coordinator, assists in the maintenance of Direct Service Staff* schedules by entering data in to the Home Care scheduling system, assigning, scheduling and communicating with Direct Service Staff, clients and other Home Care Staff.

*Registered Nurse, Licensed Practical Nurse, Rehabilitation Assistant, Integrated Support Worker, Home Care Attendant, and Home Support Worker.

Experience

• 2 to 3 years related administrative experience.
• Experience in email and computerized calendars (GroupWise) required.
• Experience in healthcare would be an asset.
• Experience with mail distribution, photocopying and faxing.
• Experience maintaining filing system.

Education (Degree/Diploma/Certificate)

• Completion of a high school or equivalent program of studies.
• Formal training in applied office skills required.
• Medical Terminology preferred.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Proficiency in Microsoft Word and Excel; Procura would be preferred.
• Keyboarding speed of 45 wpm required.
• Ability to maintain and compile statistics.
• Strong organizational skills required.
• Demonstrated ability to effectively contribute to a team environment.
• Excellent oral and written communication skills.
• Ability to work in a fast-paced environment and work effectively under pressure to meet deadlines.
• Ability to carry out assigned tasks.

Physical Requirements

Not Applicable

This term position may end earlier as outlined in your collective agreement.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.

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