Primary Care Assistant

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 42,000 - 54,000; Full time

Job summary

Winnipeg Regional Health Authority (WRHA) invites applications for the Access Downtown Primary Care Assistants position at 640 Main St. This in-person term role supports the Access Downtown site within Community Health Services, providing front-line clerical and coordinating duties in a fast-paced environment.

Minimum two years healthcare experience, unit clerk or medical office assistant training, and strong proficiency in Word, Excel, and Outlook are required.

Qualifications

• High school completion per Manitoba standards is required.
• Successful completion of a Unit Clerk Course and/or Medical Office Assistant Course is required.
• CPR training per employer policy is required.
• A combination of education and experience may be considered.

Skills

Keyboarding 40 wpm

Medical terminology

MS Word

MS Excel

Outlook

Cultural Safety

Mental Health First Aid

Nonviolent Crisis Intervention

Teamwork

English communication

Diversity awareness

Critical thinking

Adaptability

Service Excellence

Confidentiality

Workload planning

Independent work

Education

High school diploma (Manitoba standards)

Unit Clerk Course

Medical Office Assistant Course

CPR training

Tools

Electronic Medical Records

Job description

Employer: Winnipeg Regional Health Authority

Site: WRHA Community Health Services -Access Downtown - 640 Main St.

Department / Unit: Access Downtown Primary Care Assistants

Job Stream: Clinical Support

Union: CUPE

Anticipated Start Date - End Date: 09/21/2026 - Indefinite

Reason for Term: Other Leave

FTE: 1.00

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Experience

• A minimum of two years related healthcare experience required.
• Experience in email and computerized calendars required.
• Working knowledge of electronic medical records preferred.
• Demonstrated knowledge and experience maintaining medical records and filing systems, compiling statistics and processing personal health information.
• Switchboard/receptionist experience.

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba standards, required.
• Successful completion of a Unit Clerk Course and/or a Medical Office Assistant Course required.
• Cardiopulmonary Resuscitation (CPR) training requirements for this position shall be in accordance with the Employer policy.
• A combination of education and experience may be considered.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Keyboarding Speed of 40 wpm required.
• Knowledge of medical terminology required.
• Proficiency in Microsoft Word, Excel and Outlook required.
• Cultural Safety preferred.
• Mental Health First Aid preferred.
• Nonviolent Crisis Intervention training preferred.
• Demonstrated ability to effectively work as a team member and form respectful relationships with team members, other professionals, clients and the community.
• Excellent communication and interpersonal skills.
• Excellent command of the English language (both oral and written).
• Knowledge of other languages especially indigenous languages considered an asset.
• Respectful of diversity and values diverse perspectives and ideas.
• Ability to apply critical thinking for favorable client results.
• Demonstrates flexibility and adaptability through embracing and applying new practices to accomplish goals and solve problems.
• Knowledgeable in the fundamentals of Service Excellence, Customer Service and Cultural Safety.
• Ability to maintain confidentiality and manage private and confidential information.
• Ability to plan and organize a heavy workload, under pressure, to meet deadlines.
• Demonstrated ability to work independently, with minimal supervision and take initiative through action that favorably influences events.

Physical Requirements

• Must be able to do moderate lifting and a moderate amount of walking.
• Must be able to function effectively in a fast-moving environment with frequent interruptions.

This term position may end earlier as outlined in your collective agreement.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.