Scheduling Clerk | Casual - On-Call

GoldenLife; Cranbrook; On-site; CAD 39,000 - 43,000; Part time

Benefits offered by this job

Competitive hourly wage

Full benefits package

Growth opportunities

Inclusive culture

Job summary

Golden Life is hiring a Scheduling Clerk at Joseph Creek Village in Cranbrook, BC. This casual-on-call role supports staff scheduling, timekeeping, and attendance records with day shifts from 07:30 to 15:30.

You will collaborate with management to address staffing needs and ensure safety-first operations. Ideal candidates bring a high school diploma with office procedure coursework, Excel proficiency, and experience with scheduling systems (Avanti a plus).

Qualifications

• High school diploma with coursework in Office Procedures/Office Management.
• Experience scheduling in a unionized environment; Avanti Software experience is a strong asset.
• Proficiency in Microsoft Excel and office applications; ability to type 60 wpm.
• Experience with electronic payroll/scheduling systems.
• Strong multitasking, time-management, customer service, and conflict-resolution skills.
• Ability to work weekdays and weekends, adapt to changing priorities, and work independently.
• Experience in Home & Community Care is an asset.
• A clear Criminal Record Check with Vulnerable Sector Screening.
• A negative TB test and up-to-date immunization record.

Responsibilities

• Prepare, update, and maintain staff schedules in advance using scheduling software.
• Coordinate schedule changes, call-outs, and relief coverage while following proper procedures.
• Support timekeeping functions and maintain accurate attendance records and scheduling statistics.
• Collaborate with the Community Manager and department leaders to address staffing needs and resolve issues.
• Participate in scheduling meetings and ensure all work is performed with safety as the top priority.
• Other duties as assigned.

Skills

Multitasking

Time-management

Customer service

Conflict-resolution

Education

High school diploma

Office procedures/Office management coursework

Tools

Avanti Software

Microsoft Excel

Electronic payroll/scheduling systems

Job description

The Opportunity

Joseph Creek Village- Long-Term Care | Cranbrook, BC

Position Type: Casual - On-Call

Shift Schedule: Day

Shift Times: 07:30 - 15:30 (8 hour shifts)

Why Join Us

At Golden Life, you'll be part of a trusted, values-driven organization that has been caring for seniors across Western Canada for over 25 years.
We're looking for an organized, detail-oriented Scheduling Clerk who is passionate about supporting staff and ensuring seamless daily operations.

What You'll Do

• Prepare, update, and maintain staff schedules in advance using scheduling software.
• Coordinate schedule changes, call-outs, and relief coverage while following proper procedures.
• Support timekeeping functions and maintain accurate attendance records and scheduling statistics.
• Collaborate with the Community Manager and department leaders to address staffing needs and resolve issues.
• Participate in scheduling meetings and ensure all work is performed with safety as the top priority.
• Other duties as assigned.

What You Bring

• High school diploma and coursework in Office Procedures/Office Management.
• Experience scheduling in a unionized environment; Avanti Software experience is a strong asset.
• Proficiency in Microsoft Excel and office applications; ability to type 60 wpm.
• Experience with electronic payroll/scheduling systems.
• Strong multitasking, time-management, customer service, and conflict-resolution skills.
• Ability to work weekdays and weekends, adapt to changing priorities, and work independently.
• Experience in Home & Community Care is an asset.
• A clear Criminal Record Check with Vulnerable Sector Screening.
• A negative TB test and up-to-date immunization record.

What We Offer

• A competitive salary: $29.40 per hour, in accordance with provincial wage levelling.
• Comprehensive Benefits: A full benefits package, including a voluntary retirement program with company contributions for eligible employees.
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• Inclusive Culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

About Joseph Creek Village

At Joseph Creek Village, we believe exceptional care and service starts with exceptional environments - for both residents and staff. Located along Joseph Creek and within walking distance of Tamarack Mall, our Village features 102 long-term care suites, 28 assisted living suites, and 91 independent living suites arranged in small-neighbourhood layouts that promote connection and well-being.
As part of our team, employees benefit from well-designed workspaces, supportive leadership, and strong relationships that help foster clarity, communication, and a positive working environment. Team members are equipped with the training, tools, and ongoing mentorship needed to deliver high-quality service while expanding their skills, strengthening their confidence, and growing in their careers at Golden Life.
At Golden Life Management, we care for our employees - providing the space, culture, and community that empower you to thrive personally and professionally.