Scheduling Clerk (Casual)

Yee Hong; Canada; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive total compensation package

Multi-employer pension plan

Professional development opportunities

Ongoing learning and development

Employee education assistance program

Award winning corporate culture

Safe, inclusive and supportive work环境

Job summary

Yee Hong Centre for Geriatric Care in Canada is seeking a Scheduling Clerk - Casual to provide centralized support for long term care homes. The role involves calling in and replacing staff during evenings, weekends, and statutory holidays, and maintaining scheduling records.

You will document activities, verify data against payroll, and assist with general admin while working primarily remotely with on-site duty as needed.

Qualifications

• Completion of secretarial program, or equivalent.
• Minimum 1 year clerical or secretarial experience with scheduling in a unionized environment an asset
• Proficiency with MS Office and scheduling software.

Responsibilities

• Provides centralized support in calling in and replacing staff during evenings, weekends, and statutory holidays according to scheduling guidelines.
• Documents all scheduling activities (e.g., who was contacted, time of call, response).
• Provides general administrative support to the Long Term Care Home.
• Assists with checking and verifying scheduling data against payroll time entry records as required.
• Complies with risk management policy for health and safety and data security.
• Keeps up-to-date with developments and best practices in the field.
• Other duties as required.

Skills

Scheduling

MS Office

Communication

Time management

Teamwork

Customer service

Bilingual English/Chinese

Education

Secretarial program

Tools

MS Office

Scheduling software

Job description

Scheduling Clerk - Casual Provides centralized support to all long term care homes in calling in and replacing staff during evenings, weekends, and statutory holidays, according to established procedures and shift scheduling guidelines. Ensures timely updates to the homes and maintains both computerized and manual staff scheduling/timekeeping records.

Responsibilities

• Provides support in contacting and scheduling staff replacement during the evenings, weekends, and statutory holidays according to established shift scheduling guidelines.
• Documents all scheduling activities (e.g., who was contacted, time of call, response, etc.)
• Provides general administrative support to the Long Term Care Home
• Assists with checking and verifying scheduling data against payroll time entry records, as required.
• Complies with risk management policy for health and safety and data security
• Keeps up-to-date with developments and best practices in the field
• Other duties as required

Qualifications

• Completion of secretarial program, or equivalent
• Minimum 1 year clerical or secretarial experience with scheduling in a unionized environment an asset
• Computer proficiency in MS Office and scheduling software.
• Excellent interpersonal and communication skills with an ability to engage others in a pleasant, positive and professional manner
• Superb time management and organization skills
• Demonstrated ability to work independently with minimal supervison and also as part of a team
• Excellent customer service skills
• Must be able to work evenings, nights, weekends and statutory holidays
• Recent satisfactory Police Vulnerable Sector Screen
• Ability to converse in English and Chinese

Working Condition

The Incumbent will primarily be working remotely and must have a stable and secure internet connection at the remote location. The incumbent is required to work on site when requested.

2026-08-23

Salary Range: $17.70 - $20.82

• Competitive total compensation package
• Multi-employer pension plan
• Professional development opportunities
• Ongoing learning and development
• Employee education assistance program
• Award winning corporate culture
• Safe, inclusive and supportive work environment

Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process.

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position.

If contacted for this employment opportunity, please advise if you require any accommodation.

Yee Hong Centre for Geriatric Care (“Yee Hong”) is one of the largest not-for-profit, culturally-appropriate seniors care organizations in Canada. At several campuses of care and other service locations across the Greater Toronto Area, Yee Hong offers a full continuum of services including active seniors programs, adult day programs, caregiver support services, transportation, meals on wheels, congregate dining, home care, long-term care, and hospice/palliative care. Yee Hong’s vision is “Seniors living their lives to the fullest – with health, independence and dignity”. In their living setting of choice, seniors and their families are supported to optimize their physical, mental, social and spiritual well-being. Yee Hong also supports other organizations with innovating seniors care through its advisory services, training and learning centre, and research. Since the start of our operations 1994, Yee Hong has been successfully accredited with Exemplary Standing by Accreditation Canada seven consecutive times for our teams’ commitment to highest quality care and service excellence. As a recipient of Canada’s Most Admired Corporate Culture Award in 2020 and renewed in 2021 and 2022, Yee Hong is committed to innovation, diversity, teamwork, integrity, collaboration and accountability. Our people are the reason our residents and clients receive excellent care and enjoy a high quality of life. Yee Hong’s progressive organizational culture and work environment attract, retain and develop the best staff, volunteers and students. Yee Hong is inviting applicants to apply for this exciting opportunity. We commit to a diverse, equitable and inclusive workplace, and offer a rewarding career as a member of our stellar team.