Scheduling Assistant - Staff Scheduling

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 40,000 - 50,000; Full time

Job summary

A healthcare organization in Manitoba seeks a Scheduling Assistant to support staffing levels across clinical units. Responsibilities include assisting with scheduling and performing related duties. Ideal candidates will have Grade 12 education and experience with staffing systems, particularly ESP, alongside strong customer service skills. The role is located in Winnipeg and requires proficiency in Excel.

Qualifications

• One year of experience with staffing and scheduling functions.
• Experience in a fast-paced environment.
• Ability to adhere to and meet strict deadlines.

Responsibilities

• Assist clinical units with scheduling functions.
• Perform related duties as assigned.

Skills

Knowledge of computer systems

Effective verbal communication

Ability to read, write, speak and understand English

Customer service skills

Ability to organize and prioritize workload

Education

Grade 12 or equivalent

Tools

ESP staffing software

Excel

Job description

Position Title

Scheduling Assistant – St. Boniface Hospital, Winnipeg.

Position Overview

Under the general direction of the Manager, Staff Scheduling and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital (SBH), the Sheduling Assistant is responsible for: assisting clinical units and departments with scheduling and related functions in support of sufficient staffing levels on a 24‑hour basis; and performing other related duties as assigned.

Experience

• Grade 12, or equivalent required.
• One (1) year experience working with ESP or other computerized staffing system performing extensive staffing and scheduling functions for an organization.
• Customer service experience where the primary function was acting as a direct point of contact for customers via telephone and/or in person required.
• Experience working in a fast‑paced, high‑demand environment required.
• Experience with Excel required.
• Note: Preference will be given to those candidates with previous staff scheduling experience.

Education (Degree/Diploma/Certificate)

• Grade 12, or equivalent required.

Qualifications And Skills

• Knowledge of computer systems and proficiency in the use of various common software applications including spreadsheet, word processing, database and email applications.
• Ability to read, write, speak and understand English.
• Ability to expertly use ESP effectively and efficiently to replace/schedule staff.
• Ability to retain information which is of a confidential nature.
• Ability to adhere to and meet strict deadlines.
• Effective verbal and written communication skills.
• Ability to perform as a team member and seek assistance as necessary.
• Good interpersonal communication skills.
• Polite and courteous telephone manner.
• Ability to organize and prioritize workload.

Resume Requirement

Resume is required when applying for this position.

Legal & Safety Requirements

St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self‑identify as being of Indigenous descent in their cover letter/application.

Location

City: Winnipeg