Scheduler - Waterloo

Allied Universal; Waterloo; On-site; CAD 30,000 - 60,000; Full time

Job summary

Allied Universal is seeking a Scheduler for their Waterloo branch. This crucial role involves creating and managing schedules for security personnel, ensuring optimal coverage and service levels. The ideal candidate will demonstrate strong organizational abilities, effective communication skills, and proficiency in scheduling software, contributing to the success of our operations.

Benefits

Health and dental insurance

Paid time off and holidays

Opportunities for professional development and training

Qualifications

• High school diploma or equivalent; further education or certification in business administration is a plus.
• Proven experience in scheduling, administrative support, or related field.
• Strong organizational and multitasking skills.

Responsibilities

• Develop and maintain schedules for security personnel based on client needs.
• Monitor and adjust schedules in real-time to address staffing changes.
• Communicate with security staff regarding their shifts and any schedule changes.

Skills

Organizational skills

Multitasking

Communication

Problem-solving

Education

High school diploma or equivalent

Further education in business administration

Tools

Scheduling software

Microsoft Office Suite

Job description

Overview

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions! Start your phenomenal career with Allied Universal today!

Job Description

Job Title: Scheduler, Waterloo ONJob Type Full-Time

Hours: Monday to Friday (9:00am-5:00pm)

Salary: $19.69 - $21.05/hr

As a Scheduler, this role will be responsible for creating and managing schedules for our security personnel, for the Waterloo Branch. This role is crucial in ensuring that optimal coverage and service levels are maintained for our clients. It is expected that the Scheduler will work closely with security staff, management, and clients to coordinate and adjust schedules as needed.

Responsibilities:

• Develop and maintain schedules for security personnel based on client needs and availability.
• Monitor and adjust schedules in real-time to address staffing changes, absences, and coverage gaps.
• Communicate effectively with security staff regarding their shifts, duties, and any changes to the schedule.
• Coordinate with management to ensure compliance with labour laws and company policies.
• Utilize scheduling software to track hours, manage overtime, and ensure accurate timekeeping.
• Respond to scheduling inquiries and issues promptly to maintain high levels of service and satisfaction.
• Maintain organized records of schedules, staff availability, and client requirements.
• Assist in training new staff on scheduling protocols and company policies, as required.

Qualifications:

• High school diploma or equivalent; further education or certification in business administration or related field is a plus.
• Proven experience in scheduling, administrative support, or a related field.
• Strong organizational and multitasking skills with the ability to prioritize tasks effectively.
• Excellent communication skills, both written and verbal.
• Proficiency in scheduling software and Microsoft Office Suite.
• Ability to work independently and collaboratively in a team environment.
• Strong problem-solving skills and the ability to think critically under pressure.

Benefits:

• Health and dental insurance
• Paid time off and holidays
• Opportunities for professional development and training

Closing

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca. We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

Requisition ID

2025-1395585