Scheduler

Source Security & Investigations, Inc; Southwestern Ontario; On-site; CAD 39,000 - 48,000; Full time

Benefits offered by this job

Health, dental, vision benefits

Paid time off & holidays

Training & professional development

Job summary

Allied Universal is seeking a Scheduler in Waterloo, Ontario to coordinate security personnel schedules across multiple sites. The role requires coordinating shift coverage, communicating updates, and ensuring staffing levels align with client needs.

The ideal candidate will have experience as a security guard, strong organizational and communication skills, and proficiency with scheduling software and Microsoft Office. Full-time, day shifts with benefits are offered.

Qualifications

• Previous experience as a security guard is required.
• Experience scheduling security personnel is an asset.
• Strong written and verbal communication skills, including email and text communication.

Responsibilities

• Develop and maintain staff schedules based on client requirements and employee availability.
• Coordinate shift coverage and respond promptly to absences, schedule changes, and staffing gaps.
• Communicate schedules, assignments, and updates clearly and efficiently.
• Monitor employee hours, overtime, and timekeeping records using scheduling software.
• Maintain accurate scheduling records and ensure compliance with company policies and applicable employment standards.
• Resolve scheduling concerns professionally and support management with administrative tasks.
• Identify potential staffing shortages and take proactive steps to ensure continuous site coverage.
• Maintain confidentiality when handling employee and client information.

Skills

Communication

Organization

Time management

Problem solving

Independent work

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Scheduling software

Job description

Company Overview

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Scheduler

Location: Waterloo, Ontario

Employment Type: Full-Time

Schedule: Monday–Friday, Day Shifts (40 Hours/Week)

Annual Salary: $43,800.12 per year

Position Overview

We are seeking an organized, dependable, and detail-oriented Schedulerto coordinate security personnel schedules across Regina and support other sites throughout Saskatchewan. The successful candidate will ensure adequate staffing coverage, respond to scheduling changes, and maintain effective communication with employees, management, and clients.

Key Responsibilities

• Develop and maintain staff schedules based on client requirements and employee availability.
• Coordinate shift coverage and respond promptly to absences, schedule changes, and staffing gaps.
• Communicate schedules, assignments, and updates clearly and efficiently.
• Monitor employee hours, overtime, and timekeeping records using scheduling software.
• Maintain accurate scheduling records and ensure compliance with company policies and applicable employment standards.
• Resolve scheduling concerns professionally and support management with administrative tasks.
• Identify potential staffing shortages and take proactive steps to ensure continuous site coverage.
• Maintain confidentiality when handling employee and client information.

Qualifications

• Previous experience as a security guard is required.
• Experience scheduling security personnel is an asset.
• Strong written and verbal communication skills, including email and text communication.
• Excellent organizational, time-management, and problem-solving skills.
• Proficiency in Microsoft Office and scheduling software.
• Ability to manage multiple priorities in a fast-paced environment.
• High school diploma or equivalent required; post-secondary education is an asset.
• Ability to work independently and collaboratively with employees, management, and clients.

Compensation & Benefits

• Health, dental, and vision benefits.
• Paid time off and statutory holidays.
• Training and professional development opportunities.

Ideal Candidate

The ideal candidate is proactive, reliable, and adaptable, with strong attention to detail and the ability to manage changing priorities while ensuring consistent staffing coverage and professional communication.

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.