SAP SuccessFactors Consultant (35164)

Myticas Consulting; Ottawa; On-site; CAD 90,000 - 120,000; Full time

Job summary

Myticas Consulting seeks an experienced SAP SuccessFactors Consultant to provide post-implementation and stabilization support for a live SAP SuccessFactors deployment in Ottawa. You will assist business users, troubleshoot issues, and help ensure a smooth transition into ongoing operations across key modules (EC, LMS, Onboarding).

The role emphasizes strong stakeholder communication, problem solving, and the ability to work with cross-functional teams.

Qualifications

• 5+ years of SAP SuccessFactors experience.
• Hands-on with EC, LMS and Onboarding modules.
• Experience supporting post-go-live stabilization and go-live transitions.
• Strong stakeholder communication and problem solving.
• Public sector or large enterprise experience is a plus.

Responsibilities

• Provide day-to-day post-go-live support for SAP SuccessFactors.
• Troubleshoot issues across SuccessFactors modules (EC, LMS, Onboarding).
• Assist with process optimization and knowledge transfer.
• Collaborate with project teams and vendors to stabilize operations.
• Support testing, defect resolution, and documentation.

Skills

SAP SuccessFactors

Employee Central (EC)

LMS

Onboarding

Stakeholder communication

Problem solving

Public sector experience

Bilingual English/French asset

Tools

Integrations

Job description

Our client is seeking an experienced SAP SuccessFactors Consultant to provide post-implementation and stabilization support for an ongoing SAP SuccessFactors deployment scheduled to go live in early July. This role will support business users, troubleshoot issues, assist with process optimization, and help ensure a smooth transition into operational support across key SuccessFactors modules.

Key Responsibilities

• Provide day-to-day support for SAP SuccessFactors following go-live
• Support and troubleshoot issues across SuccessFactors modules including:
• Employee Central (EC)
• Learning Management System (LMS)
• Onboarding
• Assist business users with system functionality, issue resolution, and process guidance
• Collaborate with project teams, stakeholders, and vendors to support stabilization activities
• Support configuration reviews, testing activities, and defect resolution where required
• Assist with knowledge transfer, documentation, and user support activities
• Identify opportunities for process improvement and optimization
• Support ongoing enhancement and continuous improvement initiatives

Required Experience

• 5+ years of SAP SuccessFactors experience
• Strong hands-on functional experience with:
• Employee Central (EC)
• LMS
• Onboarding
• Experience supporting SAP SuccessFactors implementations and/or post-go-live stabilizationStrong stakeholder communication and problem-solving skills
• Experience working in public sector or large enterprise environments is considered an asset
• Ability to work independently and collaboratively across functional and technical teams

Nice To Have

• SAP SuccessFactors certifications
• Experience supporting municipal or government organizations
• Exposure to integrations and downstream HR processes
• Bilingualism (English/French) considered an asset