Salesforce Engagement Lead — Delivery & Strategy

NeuraFlash; Vancouver; On-site; CAD 100,000 - 130,000; Full time

Job summary

A technology consultancy in Vancouver is seeking an experienced Salesforce Engagement Manager to develop and manage client relationships while overseeing project delivery teams. The ideal candidate will have over 10 years of consulting experience, deep expertise in Salesforce and AWS solutions, and excellent communication skills to lead complex customer engagements. This role involves significant responsibility in guiding transformation outcomes and may require up to 25% travel.

Qualifications

• 10+ years consulting experience with solution architecture.
• 5+ years leading complex customer engagements with teams of 15+.
• Deep expertise in contact centre and solution mapping.

Responsibilities

• Develop and manage client relationships for successful project delivery.
• Oversee project teams and ensure quality and customer satisfaction.
• Act as a thought leader guiding transformation outcomes.

Skills

Consulting with solution architecture

Leadership in software initiatives

Building and delivering solutions on Salesforce

Technical direction and stakeholder alignment

Communication and storytelling skills

Tools

Salesforce

AWS

Job description

A technology consultancy in Vancouver is seeking an experienced Salesforce Engagement Manager to develop and manage client relationships while overseeing project delivery teams. The ideal candidate will have over 10 years of consulting experience, deep expertise in Salesforce and AWS solutions, and excellent communication skills to lead complex customer engagements. This role involves significant responsibility in guiding transformation outcomes and may require up to 25% travel.