Salesforce Developer

Kortext; Canada; Remote; CAD 80,000 - 100,000; Full time

Job summary

An innovative firm is seeking a skilled Salesforce Developer to join their remote team. This role focuses on the configuration and customization of Salesforce services, particularly the Service Cloud. You will manage Salesforce security, develop process automation, and collaborate with various stakeholders to enhance system functionalities. If you have a passion for technology and a commitment to excellence, this is a fantastic opportunity to make a significant impact in a dynamic environment. Join a team that values passion, pioneering spirit, persistence, and personable interactions!

Qualifications

• Experienced Salesforce Developer with expertise in Service Cloud and Salesforce services.
• Strong development skills in Apex and Flow are essential for this role.

Responsibilities

• Manage Salesforce security, users, roles, and workflows effectively.
• Configure and maintain Sales Cloud and Service Cloud applications.

Skills

Salesforce Configuration

Salesforce Customization

Apex Development

Flow Development

Experience Cloud

Sales Cloud

Service Cloud

Pardot

Data Integrity Management

Process Automation

Job description

Salesforce Developer
Location: MST / PST time zones - Remote
Working hours: Monday – Friday 09:00 – 17:30

The ideal candidate is an experienced Salesforce Developer with knowledge of configuration and customization of the Service Cloud and other Salesforce services. In addition, we need someone with excellent Development Skills (Apex, Flow, Experience Cloud). Reporting to the Digital Transformation Development Manager.

Key Responsibilities

1. Manage Salesforce security including users, roles, profiles, sharing rules, workflows, and groups
2. Maintain and configure Sales Cloud, Service Cloud and Pardot applications
3. Build custom reports, dashboards, and workflows
4. Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues
5. Maintain data for integrity and accuracy including cleansing and duplicate record management
6. Develop process automation and workflow management within Service Cloud and Sales Cloud applications
7. Work with stakeholders including the Executive, Product, Data and Design teams to assist with Salesforce related system configurations and requests
8. Manage enhancement requests, environment management and change management release schedule migrations from sandbox to production organization
9. Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users
10. Embody the company values of Passionate, Pioneering, Persistent and Personable

Key Skills & Requirements

1. Manage Salesforce security including users, roles, profiles, sharing rules, workflows, and groups
2. Maintain and configure Sales Cloud, Service Cloud and Pardot applications
3. Build custom reports, dashboards, and workflows
4. Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues
5. Maintain data for integrity and accuracy including cleansing and duplicate record management
6. Develop process automation and workflow management within Service Cloud and Sales Cloud applications
7. Work with stakeholders including the Executive, Product, Data and Design teams to assist with Salesforce related system configurations and requests
8. Manage enhancement requests, environment management and change management release schedule migrations from sandbox to production organization
9. Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users
10. Embody the company values of Passionate, Pioneering, Persistent and Personable