Salesforce Architect/Consultant

IBM Computing; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

IBM Canada Consulting is seeking a Salesforce Architect to lead digital transformations. The role involves designing Salesforce solutions, collaborating with clients, and mentoring junior team members. Candidates should possess extensive experience and relevant Salesforce certifications to thrive in a fast-paced consulting environment.

Qualifications

• 8+ years of experience as Salesforce Architect in a consulting environment.
• In-depth knowledge of Salesforce platform including Sales Cloud, Service Cloud, Marketing Cloud.
• Salesforce Certified Application Architect.

Responsibilities

• Collaborate with clients to design customized Salesforce solutions.
• Lead the technical implementation and customization of Salesforce environments.
• Provide mentorship to junior team members.

Skills

Communication

Problem-solving

Collaboration

Education

Bachelor's degree in Computer Science

Tools

Salesforce

Job description

Introduction

IBM Canada Consulting is the strategic consulting arm of IBM, dedicated to helping businesses Canada transform digitally. With deep industry expertise and cutting-edge technologies, we collaborate with clients to unlock value, solve complex challenges, and drive innovation. As a Salesforce Architect in IBM Consulting, you will play a crucial role in leading our clients' digital transformations, leveraging Salesforce's powerful suite of cloud services.

Your role and responsibilities

Collaborate with clients to understand their business needs, translate these into technical requirements, and design customized Salesforce solutions.

Serve as a billable Salesforce Architect, working closely with IBM Consulting teams to deliver exceptional client service.

Contribute and lead pre-sales activities by participating in client presentations, proof-of-concept demonstrations, and proposal development.

Lead the technical implementation, configuration, and customization of Salesforce environments, ensuring high performance, security, and scalability.

Offer deep technical guidance and mentorship to junior team members and client teams, fostering a culture of knowledge sharing and skill development.

Stay current with Salesforce product updates, best practices, and industry trends to recommend enhancements and introduce innovative features.

Required technical and professional expertise

Bachelor's degree in Computer Science, Information Systems, or a related field.

Extensive experience (8+ years) as a Salesforce Architect or a similar role, preferably within a consulting or professional services environment.

In-depth knowledge of Salesforce platform capabilities, such as Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce Commerce Cloud.

Proven expertise in Salesforce transormation and strong understanding of system integration principles, REST/SOAP web services, and middleware technologies.

Excellent communication and interpersonal skills, with a proven track record of collaborating effectively with clients and cross-functional teams.

Problem-solving mindset, with a commitment to continuous learning and staying updated with the latest Salesforce releases and trends.

Salesforce certifications such as Salesforce Certified Application Architect

Preferred technical and professional experience

Knowledge of Agile methodologies and Scrum framework.

Background in a specific industry (e.g., Public sector, finance, healthcare, retail) could be beneficial.

Demonstrated some project management skills, with the ability to handle multiple tasks simultaneously and meet deadlines in a fast-paced consulting environment

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.