Salesforce Administrator - Hybrid Work & Automation Focus

Aviva

Toronto

Hybrid

CAD 90,000 - 110,000

Full time

5 days ago

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Benefits offered by this job

Health benefits

Retirement savings

Share plan

Hybrid flexible work model

Career development opportunities

Generous vacation package

Job summary

Aviva Canada has an exciting opportunity to join our commercial Global Corporate and Specialty team. The Salesforce Administrator will help to enhance and improve the CRM and underwriting workbench for 5 specialty business lines.

The successful candidate will work closely with business stakeholders, Product Owners, Business Analysts, and technical teams to ensure Salesforce supports business processes, drives operational efficiency, and delivers high-quality reporting and insights.

Qualifications

3-5+ years of Salesforce administration experience.
Salesforce Administration Certification (ADM 201).
Experience with Agile delivery methodologies is an asset.
Experience with Salesforce integrations and APIs is an asset.
Strong analytical and problem-solving abilities.

Responsibilities

Configure and maintain Salesforce objects, fields, page layouts, record types, validation rules, flows, approval processes, and automation.
Manage user setup, roles, profiles, permission sets, and security settings.
Support system releases, testing, and deployment activities.
Monitor platform performance and identify opportunities for optimization.
Develop and maintain reports, dashboards, and KPIs that support decision-making.
Monitor and improve data quality through audits and cleansing.