Salesforce Administrator/Developer

Semtech; Burlington; On-site; CAD 90,000 - 120,000; Full time

Job summary

Semtech is seeking a Salesforce Administrator & Developer to join our IT Business Applications team. The role spans day-to-day administration, configuration, and development of Semtech's Salesforce ecosystem across multiple production orgs, Customer Community, B2B Commerce, and CX/support‑case processes.

AI tools to automate and optimize Salesforce operations are a plus. The ideal candidate has hands-on Salesforce administration plus development skills and can drive implementation across complex

Qualifications

• 3+ years of hands-on Salesforce Administration experience including Sales Cloud, Service Cloud, and Community/Experience Cloud.
• 2+ years of Salesforce development experience with Apex, Visualforce, Lightning Web Components (LWC), and Flow Builder.
• Experience managing multiple Salesforce orgs in a multi-business-unit or M&A/divestiture environment.
• Strong understanding of Salesforce data model, security model (profiles, permission sets, sharing rules, field-level security), and release management (sandboxes, change sets, or CI/CD deployment tools).
• Experience with Salesforce integrations (REST/SOAP APIs, middleware, or direct integration with ERP systems such as SAP).
• Practical experience using AI tools to support development, data analysis, documentation, or process automation — comfort working with AI/MCP-connected workflows is a plus.
• Strong analytical and troubleshooting skills with the ability to independently triage, scope, and resolve support tickets end‑to‑end.
• Excellent written communication skills for technical documentation and cross‑functional stakeholder collaboration.

Responsibilities

• Administer and configure multiple Salesforce orgs — security model, automation, page layouts, and Lightning components (35%).
• Own the support ticket lifecycle — triage, scoping, and sandbox-to-production release management (20%).
• Manage user access — provisioning, licensing, and least‑privilege enforcement (15%).
• Maintain and extend B2B Commerce/eStore, quoting, and SAP/middleware integrations (15%).
• Apply AI tooling to Salesforce work, support Lightning migration, and maintain technical documentation for stakeholders and audit/compliance (15%).

Skills

Salesforce Administration

Apex development

Visualforce

Lightning Web Components (LWC)

Flow Builder

Data analysis

Troubleshooting

Technical documentation

Tools

Jira/Atlassian

SAP

CI/CD deployment tools

Job description

Location: Aguascalientes, MEX. Camarillo, USA. Burlington, CAN.

Job Summary

Semtech is seeking a Salesforce Administrator & Developer to join our IT Business Applications team. This role owns the day-to‑day administration, configuration, and development of Semtech's Salesforce ecosystem, spanning multiple production orgs, Customer Community, B2B Commerce and CX/support‑case processes. The ideal candidate combines strong hands‑on administration and development skills with the ability to apply AI tools to automate, analyze, and accelerate Salesforce operations and enhancement delivery.

Responsibilities

• Administer and configure multiple Salesforce orgs — security model, automation, page layouts, and Lightning components (35%).
• Own the support ticket lifecycle — triage, scoping, and sandbox-to-production release management (20%).
• Manage user access — provisioning, licensing, and least‑privilege enforcement (15%).
• Maintain and extend B2B Commerce/eStore, quoting, and SAP/middleware integrations (15%).
• Apply AI tooling to Salesforce work, support Lightning migration, and maintain technical documentation for stakeholders and audit/compliance (15%).

Minimum Qualifications

• 3+ years of hands‑on Salesforce Administration experience, including Sales Cloud, Service Cloud, and Community/Experience Cloud.
• 2+ years of Salesforce development experience with Apex, Visualforce, Lightning Web Components (LWC), and Flow Builder.
• Demonstrated experience managing multiple Salesforce orgs/instances in a multi-business‑unit or M&A/divestiture environment.
• Strong understanding of Salesforce data model, security model (profiles, permission sets, sharing rules, field‑level security), and release management (sandboxes, change sets, or CI/CD deployment tools).
• Experience with Salesforce integrations (REST/SOAP APIs, middleware, or direct integration with ERP systems such as SAP).
• Practical experience using AI tools to support development, data analysis, documentation, or process automation — comfort working with AI/MCP-connected workflows is a plus.
• Strong analytical and troubleshooting skills with the ability to independently triage, scope, and resolve support tickets end‑to‑end.
• Excellent written communication skills for technical documentation and cross‑functional stakeholder collaboration.

Desired Qualifications

• Experience with B2B Commerce / eStore implementations.
• Exposure to Salesforce security reviews or remediation of bug‑bounty/pen‑test findings.
• Experience supporting customer community/portal registration and identity flows
• Familiarity with Jira/Atlassian for ticket and project tracking.
• Experience in a semiconductor, hardware, or manufacturing enterprise environment.
• Working knowledge of SQL and relational data concepts for reporting and data validation.