Salesforce Administrator — CRM Optimization & Automation

Campus4Tech; Canada; On-site; CAD 80,000 - 115,000; Full time

Job summary

Campus4Tech is seeking a Salesforce Administrator to support users, maintain CRM data and optimize business workflows. You will collaborate with sales, marketing, customer service and operations teams to ensure Salesforce is used effectively across the organization.

Responsibilities include user access management, data upkeep, reporting, and implementing small automation via Salesforce Flow. The role also covers requirement gathering, testing, training and ongoing system documentation.

Qualifications

• Experience configuring Salesforce to support multiple business teams.
• Strong data management and reporting capabilities within CRM.
• Familiarity with Salesforce Flow and basic automation is preferred.

Responsibilities

• Manage Salesforce users, profiles, permissions and access.
• Maintain accounts, contacts, leads, opportunities and CRM data.
• Create and maintain reports, dashboards and Salesforce workflows.
• Support data validation, cleanup and quality management.
• Assist with Salesforce Flow and basic automation.
• Gather business requirements and recommend Salesforce solutions.
• Troubleshoot user issues and provide day-to-day support.
• Support Salesforce updates, testing and enhancements.
• Maintain system documentation and user guides.
• Collaborate with business teams to improve CRM processes.
• Assist with user training and on-boarding.
• Monitor system performance and identify process improvements

Skills

Salesforce Admin

CRM Data

Reports & Dashboards

User Support

Business Process

Flow Automation

Data Cleanup

Tools

Salesforce

Job description

Campus4Tech is seeking a Salesforce Administrator to support users, maintain CRM data and optimize business workflows. You will collaborate with sales, marketing, customer service and operations teams to ensure Salesforce is used effectively across the organization.

Responsibilities include user access management, data upkeep, reporting, and implementing small automation via Salesforce Flow. The role also covers requirement gathering, testing, training and ongoing system documentation.