Sales Team Manager

Cayuga Mutual; Cayuga; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

Cayuga Mutual Insurance Company is searching for a dynamic Sales Team Manager to lead its sales team and enhance customer experiences. In this essential leadership role, you will be instrumental in shaping sales operations while driving strategic initiatives and brand development within the P&C insurance sector. Ideal candidates possess strong sales leadership experience, a degree in a relevant field, and a passion for community engagement and excellence in service.

Qualifications

• Proven experience in sales leadership, ideally in P&C insurance.
• Ability to manage multiple projects and budgets effectively.
• CIP designation or working towards it preferred.

Responsibilities

• Lead, motivate, and support a high-performing team of sales agents.
• Set and negotiate annual sales targets and performance standards.
• Monitor and optimize departmental performance through insights.

Skills

Sales Leadership

Mentorship

Data-Driven Decision Making

Collaboration

Education

Degree in Marketing, Business, or Communications

Tools

Microsoft Office

Job description

Satori Consulting Inc. is proud to partner with Cayuga Mutual Insurance Company in the search for a dynamic and experienced Sales Team Manager.

Are you a dynamic leader with a passion for sales, strategy, and community impact?

Cayuga Mutual Insurance Company is seeking a Sales Team Manager to lead and inspire our team of licensed agents and future customer service representatives. Reporting directly to the COO, this is a key leadership role that will directly shape our sales operations and customer experience while playing a vital role in company-wide growth.

In this position, you’ll lead a high-performing team, implement strategic initiatives, and develop innovative products and services that position Cayuga Mutual as a trusted leader in the P&C insurance industry. You’ll also work collaboratively across departments, contribute to brand and marketing initiatives, and represent Cayuga within the community.

Office/Remote Mix (ideally 3 days in office/week post probation period)

Reports To – Chief Operating Officer (COO)

Cayuga Mutual Insurance Company is a policyholder-owned mutual insurer rooted in community values. With over 30 employees and a dedicated sales team, we underwrite approximately $14 million in gross written premium across commercial, farm, residential, and auto lines.

• Our Vision: To protect our evolving community while striving for excellence in everything we do.
• Our Mission: To provide peace of mind to our community through financial stability, quality insurance products, and services.
• Our Values: Empathy, Trust, Transparency, Sharing, Passion

Compensation & How To Apply

Compensation will be commensurate with background and experience and will include a base salary and a comprehensive benefit package. Qualified individuals are invited to apply with their résumé and a cover letter by June 13th, 2025. Please include a confidential statement of compensation expectations.

Satori Consulting Inc. is conducting this search on behalf of Cayuga Mutual Insurance Company.

Accessibility and Inclusion

Cayuga Mutual values Diversity, Equity, and Inclusion and encourages all qualified candidates to apply. If you require accommodation during the application or interview process, please let us know so we can make appropriate arrangements.

Satori Consulting thanks all those who apply; however, only candidates considered for an interview will be contacted.

Requirements

Key responsibilities

• Lead, motivate, and support a high-performing team of sales agents and support staff.
• Set and negotiate annual sales targets and performance standards in collaboration with team members.
• Coach agents in prospecting, relationship-building, and leveraging their unique strengths.
• Monitor and optimize departmental performance through performance standards, data-driven insights, and feedback loops.
• Recommend and manage agent compensation plans and promotional budgets.
• Stay current on industry trends and adjust strategies to maintain a competitive advantage.
• Foster strong relationships with internal departments, the board, policyholders, and the community.
• Support the execution of integrated marketing and brand awareness campaigns across digital and traditional platforms.
• Support efforts to strengthen Cayuga Mutual’s brand presence and community profile through marketing initiatives and local engagement.

If you’re a passionate sales leader who thrives on empowering teams, driving results, and delivering exceptional customer value, we want to hear from you!

What you Bring

• Degree in Marketing, Business, or Communications preferred.
• Strong understanding of sales principles, marketing strategy, and customer experience.
• Proven experience in sales leadership (within the P&C insurance industry preferred).
• Demonstrated a data-informed approach to decision-making, leveraging relevant metrics and insights.
• Demonstrated ability to manage multiple projects and budgets effectively.
• Proficiency in Microsoft Office and relevant software tools.
• Ideally possess a Chartered Insurance Professional (CIP) designation or is actively working toward it.
• Licensing as an insurance agent or broker is considered an advantage.

Core Competencies for Success

• Inspirational Leadership: Empower your team to achieve excellence through mentorship and accountability.
• Strategic Thinking: Align sales initiatives with company goals and market opportunities.
• Collaborative Spirit: Build bridges across departments and with external stakeholders.
• Analytical Acumen: Use data to drive decisions and uncover growth opportunities.
• Change Champion: Embrace innovation and lead your team through transformation with confidence.