Sales Team Lead PT

ALDO Group; Winnipeg; On-site; CAD 42,000 - 56,000; Full time

Job summary

ALDO Group in Winnipeg is hiring a Sales Team Lead for full-time, on-site work. You will oversee daily store floor activities, lead sales initiatives, and support the team in reaching targets while ensuring a compelling customer experience.

You will coach and motivate staff, assign tasks, monitor performance, and partner with store leadership to implement merchandising plans and uphold company policies. The role requires strong communication and a focus on results.

Qualifications

• Strong sales and customer service skills with a track record of meeting retail targets.
• Effective team management: coaching, motivating, coordinating shifts.
• Excellent communication to engage customers and collaborate with leadership.
• Analytical skills to interpret sales metrics and identify trends; POS knowledge is a plus; flexible hours.

Responsibilities

• Lead daily store floor activities and drive sales initiatives.
• Coach and motivate team; assign tasks and monitor performance.
• Maintain high service and operational standards.
• Handle customer inquiries and resolve issues.
• Assist with merchandising, inventory and store presentation.
• Collaborate with store leadership to implement sales strategies and policies.

Skills

Sales

Customer Service

Team Management

Communication

Analytical Skills

Tools

POS systems

Job description

Company Description

The ALDO Group, founded in 1972, is a global fashion retailer specializing in stylish, high-quality, and accessible footwear and accessories. From its head office in Montreal, the company operates over 1,500 stores worldwide under the ALDO and Call It Spring banners. ALDO is guided by strong values that emphasize fashion leadership, social responsibility, and creating a sense of love, confidence, and belonging. The company is committed to diversity, inclusion, and environmental stewardship, and was the first fashion footwear and accessories company to be certified climate neutral in 2018. ALDO continues to advance its sustainability initiatives, offering team members the opportunity to contribute to meaningful impact in the retail industry.

Role Description

The Sales Team Lead PT is a full-time, on-site role based in Winnipeg, MB. This role oversees daily store floor activities, including leading sales initiatives, supporting the team in achieving targets, and ensuring an engaging customer experience. The Sales Team Lead PT coaches and motivates team members, assigns tasks, and monitors performance to maintain high service and operational standards. Responsibilities include handling customer inquiries, resolving issues, assisting with merchandising, and supporting inventory and store presentation. The role collaborates closely with store leadership to implement sales strategies, uphold company policies, and foster an inclusive, performance-driven environment.

Qualifications

• Candidates should possess strong Sales and Customer Service skills, with experience meeting or exceeding retail sales goals and delivering a high-quality in-store experience.
• Candidates should possess effective Team Management skills, including coaching, motivating, and coordinating team members during shifts.
• Candidates should possess solid Communication skills to engage customers, provide clear direction to colleagues, and collaborate with store leadership.
• Candidates should possess Analytical Skills to interpret sales metrics, identify trends, and support data-informed decisions on the sales floor.
• Additional beneficial qualifications include prior retail or fashion industry experience, knowledge of POS systems, flexibility to work evenings, weekends, and holidays, and the ability to stand for extended periods and handle light to moderate physical tasks.