Sales Support Technical Rep II

Intello Technologies Inc.; Kelowna; Hybrid; CAD 58,000 - 96,000; Full time

Job summary

Join a dynamic team at an innovative company that is transforming healthcare delivery in Canada. As a Sales Support Technical Representative II, you will play a crucial role in connecting sales and clients, ensuring smooth onboarding and exceptional service. Your contributions will directly impact client experiences and drive revenue growth. This position offers a collaborative environment that values personal growth and innovation, along with a competitive salary and comprehensive benefits package. If you are passionate about making a difference and thrive in a fast-paced setting, this opportunity is perfect for you.

Benefits

Minimum 3 weeks of vacation

Flexible benefits plan

Generous company matched pension

Career growth opportunities

Community involvement initiatives

Qualifications

• 3+ years of relevant experience in sales support.
• Strong administrative capabilities and problem-solving skills.

Responsibilities

• Oversee client onboarding processes for TELUS Health services.
• Drive revenue growth through strategic sales support.

Skills

Administrative Skills

Problem-Solving

Interpersonal Skills

Communication Skills

Salesforce.com

Microsoft Office

Google Suite

Education

Post-secondary diploma/certification

Tools

Salesforce

Windows

Microsoft Office

Google Suite

Job description

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Job Function: Sales & Professional Services

Status: Full Time

Schedule: Regular

About the Role:

Transform client experiences as a key member of our TELUS Health Provider Solutions team. As a Sales Support Technical Representative II, you'll be the vital link between our sales team and clients, ensuring smooth onboarding and exceptional service delivery.

Key Responsibilities:

• Quarterback client onboarding processes for TELUS Health services/solutions
• Drive revenue growth through strategic sales support
• Manage lead assignments and marketing campaign initiatives
• Execute account creation, billing setup, and credit verification
• Maintain precise Salesforce records following ISO standards
• Provide timely issue resolution and escalation
• Bridge communication between sales and implementation teams

What You'll Bring:

• Post-secondary diploma/certification
• 3+ years of relevant experience
• Strong administrative capabilities with autonomous work style
• Advanced problem-solving skills
• Exceptional interpersonal and communication abilities
• Proficiency in Windows, Microsoft Office, and Google Suite
• Experience with Salesforce.com (strongly preferred)

Why TELUS Health?

Join a dynamic team where your contributions directly impact healthcare delivery in Canada. We offer an environment that values collaboration, innovation, and personal growth.

Salary Range: $58,000-$96,000

Performance Bonus or Sales Incentive Plan: 10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

Please note that the compensation shown in the job postingmay be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

12
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.