Sales Support Technical Rep II

TELUS; Kelowna; On-site; CAD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Sales Support Technical Representative II, where you will transform client experiences and drive revenue growth. This role is pivotal in ensuring smooth onboarding and exceptional service delivery for TELUS Health solutions. With a focus on collaboration and innovation, you will bridge communication between sales and implementation teams, manage lead assignments, and maintain precise records in Salesforce. If you are passionate about making a difference in healthcare delivery and possess strong administrative and problem-solving skills, this opportunity is perfect for you.

Qualifications

• 3+ years of relevant experience in sales support or related fields.
• Strong administrative capabilities with an autonomous work style.

Responsibilities

• Oversee client onboarding processes for TELUS Health services.
• Manage lead assignments and execute account creation and billing setup.

Skills

Administrative Skills

Problem-Solving

Interpersonal Skills

Communication Skills

Sales Experience

Education

Post-secondary diploma/certification

Tools

Salesforce.com

Microsoft Office

Google Suite

Windows

Job description

About the Role:

Transform client experiences as a key member of our TELUS Health Provider Solutions team. As a Sales Support Technical Representative II, you'll be the vital link between our sales team and clients, ensuring smooth onboarding and exceptional service delivery.

Key Responsibilities:

1. Quarterback client onboarding processes for TELUS Health services/solutions
2. Drive revenue growth through strategic sales support
3. Manage lead assignments and marketing campaign initiatives
4. Execute account creation, billing setup, and credit verification
5. Maintain precise Salesforce records following ISO standards
6. Provide timely issue resolution and escalation
7. Bridge communication between sales and implementation teams

What You'll Bring:

1. Post-secondary diploma/certification
2. 3+ years of relevant experience
3. Strong administrative capabilities with autonomous work style
4. Advanced problem-solving skills
5. Exceptional interpersonal and communication abilities
6. Proficiency in Windows, Microsoft Office, and Google Suite
7. Experience with Salesforce.com (strongly preferred)
8. Previous sales experience (asset)

Why TELUS Health?

Join a dynamic team where your contributions directly impact healthcare delivery in Canada. We offer an environment that values collaboration, innovation, and personal growth.