Sales Support Representative

Eminent Management Group; Vancouver; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading telecommunications company is seeking a Sales Support Representative to enhance sales efforts in Vancouver. The role involves delivering exceptional customer service, managing leads, and assisting the sales team to provide excellent client experiences. Ideal candidates are motivated individuals with strong communication skills and the ability to thrive in a dynamic sales environment.

Qualifications

• Minimum of a high school diploma required.
• Prior experience in customer-facing roles is preferred.
• Excellent verbal communication skills.

Responsibilities

• Deliver face to face customer service addressing inquiries and concerns.
• Conduct live demonstrations of products during door-to-door visits.
• Engage with potential leads through face-to-face interactions.

Skills

Verbal communication

Customer service

Lead management

Education

High school diploma or equivalent

Certifications in sales or marketing

Job description

At Eminent Management Group, we’re looking for a Sales Support Representative to join our energetic team and play a key role in supporting our sales efforts. We are an industry leader in telecommunications, known for our commitment to excellence and our innovative approach to business. We take pride in delivering exceptional products and services that meet the diverse needs of our clients. As we continue to grow, we’re looking for motivated individuals who share our dedication to providing outstanding customer experiences.

As a Sales Support Representative, you’ll be a key part of our sales team, primarily supporting face to face sales efforts by assisting with lead management, client communications, and product presentations. You’ll work closely with our sales team to ensure smooth operations while helping to build lasting relationships with customers.

Key responsibilities of a Sales Support Representative include:

• Deliver face to face customer service by addressing inquiries, resolving concerns, and providing solutions to product or service-related issues.
• Sales Support Representatives will offer live demonstrations of products or services to potential customers during door to door visits, providing a hands on experience that enhances sales opportunities.
• Identify and engage with potential leads through face to face interactions, qualifying prospects to ensure the sales team targets the most promising opportunities.
• Attend regular meetings with Sales Support Representatives, to insure customer satisfaction, streamline processes, and meet sales targets.
• Conduct research on local neighborhoods or regions to identify potential target demographics and tailor sales strategies accordingly.

Key requirements of a Sales Support Representative include:

• A minimum of a high school diploma or equivalent is required. Additional education or certifications in sales or marketing is a plus.
• Prior experience in door to door sales, retail, or any customer facing role is preferred, but not required. A willingness to learn and grow in a sales environment is key.
• Excellent verbal communication skills to effectively engage with potential customers in person, clearly presenting products and addressing inquiries.
• Ability to work independently and stay motivated while managing your own sales territory.
• Ability to walk, stand, and travel door to door for extended periods in varying weather conditions.
• Collaborate with fellow Sales Support Representatives to strategize and improve on team performance.
• A valid drivers license and reliable transportation may be required, depending on the territory covered.