Sales Support & Marketing Coordinator (Showroom)

California Closets Company, Inc; Toronto; On-site; CAD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance – Medical, Dental, &

PTO days and paid holidays

401K retirement plan with companyMatch

Day shift hours

Growth opportunities

Generous discounts

Referral bonuses

Cell phone stipend

Franchise-specific benefits

Job summary

California Closets is seeking a Local Marketing Specialist in Toronto to develop and execute local marketing tactics that elevate brand awareness and drive showroom traffic. You will coordinate seasonal campaigns, local events, and digital content in collaboration with Corporate Marketing.

The role requires 2–3 years in sales support or marketing coordination, proficiency with Salesforce and Microsoft Office, and strong communication skills.

Qualifications

• High School Diploma or GED required.
• Associate's or Bachelor's Degree in Marketing, Business Administration, Communications, Sales, or a related field preferred.
• Minimum of 2-3 years of experience in sales support, marketing coordination, customer service, administrative support, or a related role.
• Experience in home improvement, construction, interior design, retail, or luxury consumer brands preferred.
• Experience coordinating local marketing campaigns, events, community outreach, or digital marketing initiatives preferred.
• Proficiency with CRM systems, preferably Salesforce.
• Working knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.
• Experience managing social media platforms, Google Business Profile, online reviews, and local business listings.

Responsibilities

• Develop and execute local marketing tactics and campaigns designed to increase brand awareness, showroom traffic, qualified appointments, and sales opportunities.
• Coordinate seasonal and promotional marketing campaigns.
• Collaborate with Corporate Marketing to localize national campaigns and ensure alignment with branding standards; maintain a local marketing calendar.
• Create localized content for social media highlighting completed projects, customer success stories, team members, promotions, events, and community involvement.
• Maintain and update local digital marketing channels, showroom information, website content, and online listings to ensure accurate brand representation.
• Coordinate showroom events and educational workshops; identify sponsorship and community partnership opportunities that increase local brand visibility.

Skills

Sales coordination

Customer service

Administrative support

Marketing coordination

CRM familiarity

Education

High School Diploma or GED

Associate's or Bachelor's Degree in Marketing, Business Administration, Communications, Sales, or related field

Tools

Salesforce

Microsoft Office

Google Business Profile

Facebook

Instagram

Job description

Job Highlights

We're located on 1400Castlefield Ave, Toronto, ON M6B4N4, Canada. The schedule for this position is four days a week with flexibility needed. The pay for this position is between $22-$25/hr based on experience.

What We Offer

• Health insurance – Medical, Dental, and Vision
• PTO days and paid holidays
• 401K retirement plan with company match
• Day shift hours
• Grow your career with us – many promotional opportunities available
• Generous company discounts
• Referral bonuses
• Some locations provide cell phone stipends
• Franchises are independently owned and operated and may offer different benefits.

ESSENTIAL FUNCTIONS

Local Marketing Strategy & Campaign Execution

Develop and execute local marketing tactics and campaigns designed to increase brand awareness, showroom traffic, qualified appointments, and sales opportunities.

Coordinate seasonal and promotional marketing campaigns, including:

• Customer Referral Programs
• Client Appreciation Events
• Local Home Show and Community Event Participation
• Grand Opening and Open House Events
• Neighborhood Direct Mail Campaigns
• Local Social Media Advertising Campaigns
• New Product Launch Promotions

Collaborate with Corporate Marketing to localize national campaigns and ensure alignment with company branding standards. Maintain a local marketing calendar and coordinate campaign execution across digital, social, community, and direct marketing channels. Create localized content for social media channels highlighting completed projects, customer success stories, team members, promotions, events, and community involvement.

Maintain and update local digital marketing channels, including showroom information, website content, Google Business Profile, Yelp, social media platforms, and other online business listings. Maintain Design Consultant biographies, project photography, marketing assets, and showroom content to ensure accurate and engaging brand representation. Manage Digideck/Hepburn content and local market assets, ensuring project photography, presentations, and market-specific offers remain current and relevant.

Coordinate showroom events and educational workshops that showcase products and generate prospective client leads. Identify and support sponsorship and community partnership opportunities that increase local brand visibility.

Sales Administration & Operational Support

Respond to incoming phone calls, emails, website inquiries, and showroom requests, providing exceptional customer service and directing inquiries appropriately. Manage lead activity through Salesforce CRM, ensuring timely lead assignments, accurate documentation, and effective follow-up processes for Design Consultants. Collaborate with Design Consultants to support lead follow-up efforts, pipeline management, and conversion opportunities.

Generate, analyze, and distribute weekly and monthly reports related to consultations, lead activity, pending opportunities, open projects, and showroom traffic. Support sales administration activities including warranty requests, trade program administration, add-on sales support, and customer communications. Coordinate showroom events. Coordinate major company events, such as our Annual Celebration and holiday party by secure vendors such as catering, equipment rentals, bartending, music, valet, etc. Coordinate room set up, hospitality, and logistics for Installer Meetings and Sales Meetings.

Qualifications

High School Diploma or GED required. Associate's or Bachelor's Degree in Marketing, Business Administration, Communications, Sales, or a related field preferred.

Minimum of 2-3 years of experience in sales support, marketing coordination, customer service, administrative support, or a related role.

Experience in home improvement, construction, interior design, retail, or luxury consumer brands preferred.

Experience coordinating local marketing campaigns, events, community outreach, or digital marketing initiatives preferred.

Proficiency with CRM systems, preferably Salesforce.

Working knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.

Experience managing social media platforms, Google Business Profile, online reviews, and local business listings.

Find us on Facebook , YouTube , and Instagram

We are an equal opportunity employer. We E-Verify. All your information will be kept confidential according to EEO guidelines.

About California Closets

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service.We believe home is more than just a place— it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.’