Sales Support Coordinator

Uplifter Inc.; Burnaby; Hybrid; CAD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company as a Sales Support Coordinator, where you'll empower sports organizations with innovative SaaS solutions. This role is integral to the success of the sales team, focusing on developing sales materials, maintaining CRM data, and supporting RFP efforts. You'll thrive in a hybrid environment, collaborating with various teams to ensure effective sales operations. If you're detail-oriented and passionate about making an impact in youth sports and nonprofits, this is your chance to grow within a dynamic industry.

Benefits

Competitive salary and benefits

Growth path into sales or marketing

Opportunity to make a real impact

Qualifications

• Experience in sales support or revenue operations, preferably in SaaS.
• Strong organizational skills and ability to multitask effectively.

Responsibilities

• Develop and maintain sales enablement tools like pitch decks and case studies.
• Support end-to-end RFP response efforts and maintain CRM data accuracy.

Skills

Organizational Skills

Written Communication

Multitasking

CRM Tools

Google Workspace

DocuSign

Education

2+ years in sales support or similar roles

Tools

Pipeline CRM

Google Workspace

DocuSign

Job description

Uplifter is a leading SaaS platform supporting over 1,000 clubs and 200 federations globally. We empower sports organizations, youth clubs, and NGOs with intuitive, powerful tools to manage memberships, events, payments, and compliance. As we expand our presence in North America and globally, we're looking for a highly organized and proactive Sales Support Coordinator to help us scale our sales efforts and support the CRO directly.

Role Overview

The Sales Support Coordinator will play a critical role in enabling the success of the sales team by assisting in sales operations, content creation, CRM maintenance, and RFP support. You'll be the go-to person for ensuring the commercial team stays organized, focused, and effective. This is a great opportunity for someone detail-oriented who wants to grow in SaaS sales or revenue operations.

Key Responsibilities

• Develop and maintain sales enablement tools, including pitch decks, case studies, one-pagers, and pricing templates.
• Ensure sales materials are on-brand, accurate, and tailored to target audiences (clubs, federations, NGOs).
• Support end-to-end RFP response efforts: drafting, formatting, coordinating internal input, and submission.
• Maintain a central library of responses and boilerplate content for reuse.
• Schedule meetings, demos, and follow-ups for the CRO and broader sales team.
• Assist in sales reporting and preparing performance dashboards.
• Support preparation for investor, board, or partner-facing presentations.
• Maintain and update Pipeline CRM with all deal activity: new opportunities, status updates, deals won/lost, and notes.
• Ensure data accuracy across pipeline stages to support forecasting and reporting.
• Generate and distribute regular reports on pipeline health and sales performance.
• Collaborate with marketing on messaging, product assets, and campaign tracking.
• Work with product and customer success teams to support complex sales cycles or custom proposal needs.
• Help coordinate webinars, prospect demos, and outbound campaigns.
• Attend industry events or virtual conferences as support where needed.

Qualifications

• 2+ years in sales support, business development, revenue operations, or similar roles (SaaS or tech industry experience is a plus).
• Strong organizational and multitasking abilities.
• Excellent written communication and formatting skills.
• Experience with CRM tools (preferably Pipeline CRM), Google Workspace, and DocuSign.
• Ability to work independently while staying aligned with team priorities.
• Passion for youth sports, technology, or nonprofit impact is an asset.

What We Offer

• Competitive salary and benefits.
• Hybrid role based in Vancouver, BC.
• Growth path into sales, revenue operations, or marketing.
• Opportunity to make a real impact in the sport and nonprofit sectors.