Wholesale Accounts & Operations Support Coordinator

Mavi North America; Burnaby; On-site; CAD 45,000 - 49,000; Full time

Job summary

A leading company in the retail and apparel industry is seeking a Wholesale Accounts & Operations Support Coordinator in Burnaby. The role focuses on maintaining customer relationships, ensuring timely payments, and assisting with backend processes related to accounting and logistics. Ideal for organized individuals with strong communication skills, this entry-level position offers a collaborative work culture and various benefits.

Benefits

Extended Medical and Dental Coverage

RRSP matching program

Clothing allowance

Qualifications

• Experience in wholesale, B2B sales support, or accounting / AR.
• Strong communication and negotiation skills.

Responsibilities

• Communicate with wholesale clients regarding orders and payments.
• Coordinate with accounting to manage invoicing and payments.
• Support warehouse operations for order fulfillment.

Skills

Communication

Negotiation

Attention to Detail

Tools

Excel

ERP Systems

Job description

Wholesale Accounts & Operations Support Coordinator

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Wholesale Accounts & Operations Support Coordinator

Location : Burnaby

Employment Type : Full-time - Entry Level Position

About the Role :

We are seeking a highly organized and customer-focused individual to support our wholesale operations and finance team. The ideal candidate will be responsible for maintaining customer relationships, ensuring timely payments, and assisting with backend processes related to both accounting and logistics.

Key Responsibilities :

• Communicate with wholesale clients regarding orders, payments, and account status.
• Follow up on outstanding balances and ensure timely collection of payments.
• Coordinate with accounting to manage invoicing, credit memos, and payment application.
• Support warehouse operations for timely order fulfillment and shipment tracking.
• Maintain accurate records of transactions and customer interactions.
• Liaise between the sales, finance, and warehouse teams to ensure a seamless wholesale process.

Requirements :

• Experience in wholesale, B2B sales support, or accounting / AR (Accounts Receivable).
• Strong communication and negotiation skills.
• Attention to detail and ability to manage multiple priorities.
• Proficiency in Excel and familiarity with ERP / accounting systems (e.g., SAP).
• Knowledge of logistics / warehouse processes is a strong asset.

What we offer :

• Extended Medical and Dental Coverage, including Health Spending Account
• RRSP matching program after six months of employment
• Clothing allowance
• A work culture that values transparency, teamwork, learning, fairness, and integrity

Application Process :

If you are interested in joining us, please submit your resume and cover letter. We look forward to hearing from you.

Schedule :

• Monday to Friday

Work Location : Burnaby, BC

Salary Range :

45,000$ - 49,000$ annually

• Seniority level : Entry level
• Employment type : Full-time
• Industry : Retail, Apparel, and Fashion

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