sales supervisor - retail

FURNITURE GIANT INC.; Mississauga; On-site; CAD 40,000 - 55,000; Full time

Job summary

FURNITURE GIANT INC. is seeking a Retail Supervisor to oversee sales staff and ensure smooth retail operations. The ideal candidate will manage hiring, training, and team performance while also addressing customer needs. This is a permanent full-time position in a fast-paced retail environment.

Qualifications

• 1 year to less than 2 years experience in similar role required.
• Demonstrated ability to lead a team and manage retail operations.

Responsibilities

• Assign sales workers to duties and manage schedules.
• Hire and train staff, authorize payments and returns.
• Resolve customer issues and maintain inventory.

Skills

Client focus

Team player

Reliable

Organized

Efficient interpersonal skills

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Work setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Work Term : Permanent
• Hours : 35 to 40 hours per week

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