retail store supervisor

Ethnic Collections; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

Ethnic Collections is seeking a Retail Store Supervisor for their location in Etobicoke, Ontario. The role involves managing staff, overseeing sales activities, and ensuring high customer service standards. Candidates must possess a secondary school graduation certificate and ideally have some retail management experience.

Qualifications

• Experience in retail management preferred (7 months to less than 1 year).
• Strong customer service orientation with the ability to resolve issues.
• Ability to supervise and train staff effectively.

Responsibilities

• Hire and train staff, oversee sales workers' duties.
• Manage inventory and prepare sales reports.
• Handle customer complaints and ensure smooth operations.

Skills

Sales Management

Inventory Management

Staff Training

Customer Service

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Experience

• 7 months to less than 1 year

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Retail Store Supervisor • Etobicoke, ON, CA