sales supervisor - retail

Wireless Whiz / Whiz Phone Repair; Hamilton; On-site; CAD 40,000 - 50,000; Full time

Job summary

Join a leading phone repair company as a supervisor in Hamilton, Ontario. This role involves managing staff, handling customer issues, and overseeing inventory in a fast-paced environment. Ideal candidates will have strong organizational skills and a focus on team collaboration.

Qualifications

• 1 year to less than 2 years of experience required.
• Skills in client focus and teamwork are essential.
• Organizational skills and reliability highly valued.

Responsibilities

• Hire and train or arrange for training of staff.
• Authorize payments and returns of merchandise.
• Establish work schedules and maintain inventory.
• Supervise and coordinate activities of workers.

Skills

Client focus

Team player

Organized

Reliability

Efficient interpersonal skills

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Tasks

• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 1 to 2 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player

Experience

• 1 year to less than 2 years

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