sales supervisor - retail

A1 Cash And Carry; London; On-site; CAD 40,000 - 56,000; Full time

Job summary

A leading company in the retail sector is seeking a supervisor to oversee sales staff and manage daily operations. The ideal candidate will have a secondary school diploma and at least one year of supervisory experience. Responsibilities include training staff, handling customer complaints, and maintaining inventory. This role requires strong communication skills and the ability to work in a fast-paced environment.

Qualifications

• 1 year to less than 2 years of experience in a supervisory role.
• Strong interpersonal skills and ability to resolve issues.
• Experience in hiring and training staff.

Responsibilities

• Assign sales workers to duties and establish work schedules.
• Hire and train staff, authorize payments and returns.
• Prepare reports on sales volumes and resolve customer issues.

Skills

Attention to detail

Client focus

Excellent oral communication

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Conduct performance reviews
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
  
  

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
  
  

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  
  

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  
  

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth
  
  

Support for Veterans

• Supports Veterans in translating their military skills and experience into the language of the civilian job market
  
  

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  
  

Support for mature workers

• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
  
  

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities