sales supervisor - retail

ARNIMAN SERVICES INC; Ontario; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in Ontario is seeking a retail manager to oversee operations, manage staff, and ensure excellent customer service. The role includes hiring, training, and scheduling employees while maintaining inventory and resolving customer issues in a fast-paced environment.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Order merchandise.
• Establish work schedules.
• Prepare reports on sales volumes.

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Work setting

• Urban area
• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people
• Retail salespersons and sales clerks

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking