sales supervisor

Babyenroute; Ottawa; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a motivated Sales Supervisor to lead a dynamic team in a vibrant retail environment. This role involves supervising staff, managing daily operations, and ensuring exceptional customer service. The ideal candidate will have a strong background in retail, excellent communication skills, and a passion for client satisfaction. If you thrive in a fast-paced setting and are eager to make an impact, this is the perfect opportunity for you. Join a forward-thinking company that values teamwork and personal development, and take your career to the next level.

Qualifications

• 2-3 years of experience in a supervisory role in retail.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Supervise and train staff while managing daily operations.
• Prepare reports on sales volumes and resolve customer issues.
• Organize inventory and establish work schedules.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Organized

Reliability

Team player

Dependability

Ability to multitask

Education

College or CEGEP certificate or diploma

Job description

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Overview

Languages: English

Education:

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience: 2 years to less than 3 years

Work Setting:

• Urban area
• Retail business
• On-site customer service

Responsibilities:

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Exhibit designers plan and develop permanent and temporary or moveable exhibits and displays for museum exhibitions, trade shows, conventions, retail spaces and other exhibitions
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews

Supervision:

• 3-4 people

Experience and Specialization:

• Product or manufacturing design
• Personal care items
• Toys

Area of Specialization:

• Retail store

Work Conditions and Physical Capabilities:

• Attention to detail
• Standing for extended periods

Personal Suitability:

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Team player
• Dependability
• Ability to multitask

Employment Groups: This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Support for newcomers and refugees
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Sales and Business Development

Industries

Retail