Sales Specialist

Match Retail; Richmond Hill; On-site; CAD 27,552 - 33,062; Full time

Job summary

Match Retail is seeking Coffee Sales Advisors to represent Nespresso in multiple Costco locations around Richmond Hill, Markham, Newmarket, and Scarborough. You will engage shoppers, demonstrate premium coffee products, and drive sales through exceptional customer experiences.

The role requires travel every two weeks and Food Handler Certification. Compensation is $22 per hour with uncapped sales incentives.

Qualifications

• Retail or customer service experience is preferred.
• Proven track record of meeting sales goals in a customer-facing environment.
• Strong communication and interpersonal skills.
• Comfortable standing for extended periods and engaging shoppers.

Responsibilities

• Proactively engage Costco members and create meaningful customer interactions.
• Demonstrate Nespresso coffee machines and communicate key product features.
• Assess customer needs and recommend the best coffee solution.
• Drive sales through product demonstrations and closing opportunities.
• Maintain a clean, organized kiosk display.
• Develop product knowledge and answer customer questions confidently.
• Meet or exceed individual sales targets.
• Collaborate with team members to ensure a positive customer experience.

Skills

Retail experience

Sales experience

Customer service

Brand ambassador

Job description

Sales Specialist – Contract

Location: Richmond Hill, Markham, Newmarket, Scarborough

Salary: $22 per hour

About Match Retail

Match Retail is a leading provider of sales execution, merchandising, and brand activation services for tier one brands across Canada. We partner with our clients to deliver measurable results through strong field execution, data‑driven insights, and exceptional client service. Our teams operate nationwide, supporting programs that drive growth, visibility, and performance at retail.

Position Overview

Match Retail is seeking enthusiastic, customer-focused, and results‑driven Coffee Sales Advisors to represent Nespresso within multiple Costco locations. In this role, you will engage shoppers, demonstrate premium coffee products, educate customers on Nespresso’s innovative coffee solutions, and drive sales through exceptional customer experiences.

Key Responsibilities

• Proactively engage with Costco members and create meaningful customer interactions.
• Demonstrate Nespresso coffee machines and communicate key product features and benefits.
• Assess customer needs and recommend the best coffee solution to meet their lifestyle and preferences.
• Drive sales by delivering compelling product demonstrations and closing sales opportunities.
• Maintain a clean, organized, and inviting kiosk display.
• Develop and maintain strong product knowledge to confidently answer customer questions.
• Meet or exceed individual sales targets and performance objectives.
• Collaborate with fellow team members to ensure a positive customer experience and successful program execution.

What We Offer

• Program duration: August 11, 2026 – November 23, 2026, with opportunities for future assignments.
• Compensation: $22 per hour, plus uncapped sales incentives based on machine sales.
• Paid online training provided prior to program launch.
• Opportunity to represent a globally recognized premium coffee brand.
• Ongoing support from Match Retail management and field leadership teams.

What We're Looking For

• Retail, sales, customer service, or brand ambassador experience an asset.
• Proven ability to achieve and exceed sales goals in a customer‑facing environment.
• Strong communication, presentation, and interpersonal skills.
• Comfortable approaching customers, initiating conversations, and closing sales.
• Comfortable standing for extended periods during your shift.
• Ability to thrive in a high‑volume, fast‑paced retail setting.
• Energetic, outgoing, and professional demeanor with a passion for customer engagement.
• Access to a reliable vehicle is required, as travel to different Costco warehouse locations within the assigned territory is required every two weeks.
• Food Handler Certification is required.
• Full availability between Monday through Sunday.

Why Join Match Retail

• Opportunity to work with leading national and global brands.
• Collaborative, performance‑driven culture.
• Competitive compensation and benefits.
• Career growth and professional development opportunities.

Interview Process

1. Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.
2. Shortlisted candidates participate in a phone or virtual interview with the Hiring Manager.
3. Selected candidates attend an in‑person or virtual interview with the Hiring Manager and relevant team members.

AI Disclosure

We use AI‑assisted tools to help screen resumes for key skills and minimum requirements relevant to the role. All results are reviewed by our hiring team to ensure thoughtful and balanced decision making.

Equal Opportunity Statement

Match Retail is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all.