Sales Representative

Sonepar Group; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible benefits program (Medical, Rx

Tuition reimbursement

Employee discounts and career path

Life Insurance & disability

Job summary

Texcan, part of the Sonepar group, is seeking a motivated Sales Representative to join the Edmonton team. You will contact customers, identify new products and solutions, and manage orders while building strong relationships across commercial and industrial segments.

You will develop knowledge of solution selling, pricing, and negotiations, with training and product sessions provided. A competitive salary and benefits await a growth-minded professional in this role.

Qualifications

• High School Diploma required; post-secondary education in Sales, Marketing, Business, or a related field is an asset.
• Previous sales, customer service, or industry experience is an asset but not required.
• Experience or knowledge of industrial and commercial products is an asset.
• Strong communication, customer service, and relationship-building skills.
• Motivated to learn solution-based selling, sales margins, product sourcing, pricing, and negotiations.
• CRM experience is an asset.
• Experience selling to trade channels, including HVAC contractors and commercial, industrial, or residential customers, is an asset.

Responsibilities

• Contact current customers to identify new products, solutions, and potential upselling opportunities.
• Respond to and process incoming customer calls, inquiries, and orders.
• Open new customer accounts and maintain existing account information.
• Develop the customer base and generate sales leads through cold and warm calls.
• Conduct customer visits to build relationships, understand customer needs, and identify sales opportunities.
• Enter and process orders in the system.
• Maintain knowledge of current products and services and learn about new product offerings.
• Prepare pricing quotations, provide product information, and follow up on outstanding quotes.
• Process credits, debits, and returns as required.
• Provide technical product support to customers.
• Troubleshoot logistics issues and assist with order expediting.
• Identify, develop, and close new business opportunities.
• Maintain and update customer account information, including key contacts.
• Stay current on new products, services, procedures, and tools by participating in training and departmental meetings.
• Perform other duties as assigned.

Skills

Communication skills

Customer service

Relationship-building

CRM experience

Sales experience

Negotiation skills

Product sourcing

Education

High School Diploma

Post-secondary in Sales/Marketing/Business

Tools

CRM software

Job description

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Texcan provides customers with high quality wire and cable products at the best value possible. As one of Canada’s largest distributor for over 45 years, we have built a reputation for going to great lengths for our customers. We supply solutions for a variety of different markets in residential, commercial, industrial and emerging green markets such as wind farms, solar energy, hydroelectric, water and waste treatments.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.

What's In It For You?

• You will be joining a market leader withover 40 years of experienceto help you elevate your potential.
• You will be working for theworld's #1privately held business to business distributor of electrical products and related solutions.
• Be part of anISO certifiedcompany with a strong a quality assurance program and new technologies which help you perform at your best.
• Attractive compensationwith benefits and “other perks” such as tuition reimbursement.
• Employee Referralprovides the opportunity to earn more while you work by referring one of the best you know.
• In-depth process and product trainingprovided by a mentored approach, product knowledge sessions hosted by the Product Manager and lunch and learn meetings.
• We house thelargest inventoryto better service our customers and deliver on sales commitments.

We are seeking a motivated and customer-focused Sales Representative to join our Edmonton team at Texcan. This role is a great opportunity for someone looking to build a career in sales within the electrical distribution industry. The successful candidate will have strong communication and relationship-building skills, business acumen, and an interest in developing their knowledge of solution selling, product sourcing, pricing, and negotiations.

Key Responsibilities

• Contact current customers to identify new products, solutions, and potential upselling opportunities.
• Respond to and process incoming customer calls, inquiries, and orders.
• Open new customer accounts and maintain existing account information.
• Develop the customer base and generate sales leads through cold and warm calls.
• Conduct customer visits to build relationships, understand customer needs, and identify sales opportunities.
• Enter and process orders in the system.
• Maintain knowledge of current products and services and learn about new product offerings.
• Prepare pricing quotations, provide product information, and follow up on outstanding quotes.
• Process credits, debits, and returns as required.
• Provide technical product support to customers.
• Troubleshoot logistics issues and assist with order expediting.
• Identify, develop, and close new business opportunities.
• Maintain and update customer account information, including key contacts.
• Stay current on new products, services, procedures, and tools by participating in training and departmental meetings.
• Perform other duties as assigned.

Requirements

• High School Diploma required; post-secondary education in Sales, Marketing, Business, or a related field is an asset.
• Previous sales, customer service, or industry experience is an asset but not required.
• Experience or knowledge of industrial and commercial products is an asset.
• Strong communication, customer service, and relationship-building skills.
• Motivated to learn solution-based selling, sales margins, product sourcing, pricing, and negotiations.
• Strong business acumen and a professional approach to providing customer solutions.
• Comfortable learning new products, systems, and processes.
• CRM experience is an asset.
• Experience selling to trade channels, including HVAC contractors and commercial, industrial, or residential customers, is an asset.
• We offer a competitive salary, plus a full set of benefits, including:
• Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
• Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
• Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.

Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.

This commitment is tangible in our detailed Global CSR report, to learn more please visit https://www.sonepar.com/en/commitments/sustainability.

Sonepar has been recognized as a Diversity Leader by the Financial Times’ 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong. Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve. It helps us foster greater creativity, breadth of experience, and it’s essential to our success as an organization. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply.

For more information about our Inclusion and Diversity initiatives, please visit https://www.sonepar.com/en/commitments/diversity-and-inclusion.

Sonepar is an equal opportunity employer and welcomes submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.