Sales Professional - Watch Specialist

Maison Birks; Ottawa; On-site; CAD 38,000 - 56,000; Full time

Benefits offered by this job

Group insurance

Employee discounts

Awards and recognition programs

Training programs

Job summary

Birks in Rideau, Ottawa is hiring a Sales Professional - Watches (full-time) to deliver exceptional luxury retail experiences. You will build lasting client relationships, offer tailored watch recommendations, and contribute to a high-performance sales team.

The ideal candidate has at least two years in luxury retail with watch expertise, strong teamwork, and bilingual communication in English and French. The role emphasizes exceptional service and ongoing client engagement.

Qualifications

• Two years or more in luxury retail (watch-focused)
• Excellent interpersonal and communication skills
• Strong teamwork and reliability
• Fluent in English; conversational French preferred

Responsibilities

• Develop meaningful relationships with each client
• Make personalized recommendations that meet the client’s needs
• Foster an environment that puts the client at the forefront
• Achieve or exceed sales targets continuously

Skills

Luxury retail

Watch expertise

Interpersonal skills

Team values

Organization skills

Bilingual English/French

Job description

Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each one of our clients.

As a Sales Professional - Watches (full-time) at our Breitling store located in Rideau, Ottawa , you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and teamwork.

Are you our hidden gem?

A result driven candidate that firmly believes in providing an excellent and unique experience to every client.

To do so, the Sales Professional - watches will be expected to…

• Develop meaningful relationships with each client
• Make personalized recommendations that meet the client’s needs
• Foster an environment that puts the client at the forefront
• Achieve or exceed sales targets continuously

Our ideal candidate has…

• A minimum of two (2) years of experience in luxury retail, including watch expertise
• Strong team values
• Great interpersonal and communications skills
• Good organization and learning skills
• Strong working knowledge of French and English

Please note that due to the nature of the responsibilities of the position, a proficient level of English is required, in particular to communicate on a regular basis with employees and managers outside of Quebec.

Our promise of delight

In return for your commitment to excellence, we offer…

• Competitive earnings, including commissions and bonuses
• Group insurance
• Award and recognition programs
• Innovative and unique training programs
• Employee discounts

At Birks , you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.

Come join us at Birks , and let your true self, shine !

Are you the gem we are looking for?