Rolex Watch Advisor

Brobston Group; Montreal; On-site; CAD 45,000 - 75,000; Full time

Job summary

Birks in Montreal is seeking a Rolex Luxury Watch Advisor to serve as an ambassador for the brand and deliver exceptional service at the flagship store. You will build meaningful client relationships, offer personalized watch recommendations, and drive sales in a luxury retail environment.

The ideal candidate has at least two years in luxury retail with watch expertise, strong interpersonal skills, and fluency in French and English.

Qualifications

• Minimum 2 years of experience in luxury retail, including watch expertise.
• Strong interpersonal and communication skills.
• Fluent in French and English.
• Excellent client service orientation.

Responsibilities

• Develop meaningful relationships with each client.
• Make personalized recommendations that meet the client’s needs.
• Foster an environment that places the client at the forefront.
• Achieve or exceed sales targets consistently.

Skills

Luxury retail experience

Watch expertise

Interpersonal skills

Communication skills

Team values

Organization

Learning agility

Job description

Established since 1879, Birks is a luxury jewelry store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each one of our clients.

As a Rolex Luxury Watch Advisor at our flagship store in downtown Montreal, you will serve as an ambassador for Rolex, embodying the excellence, prestige, and exceptional service associated with this iconic luxury watch brand. You will have the opportunity to create elevated and memorable client experiences while working alongside a high-performing team that values excellence, hard work, and mutual support.

Are you our hidden gem?

A result driven candidate that firmly believes in providing an excellent and unique experience to every client.

To do so, the Sales Professional - watches will be expected to…

• Develop meaningful relationships with each client
• Make personalized recommendations that meet the client’s needs
• Foster an environment that puts the client at the forefront
• Achieve or exceed sales targets continuously

Our ideal candidate has…

• A minimum of two (2) years of experience in luxury retail, including watch expertise
• Strong team values
• Great interpersonal and communications skills
• Good organization and learning skills
• Strong working knowledge of French and English

* Please note that due to the nature of the responsibilities of the position, a proficient level of English is required, in particular to communicate on a regular basis with employees and managers outside of Quebec.

Our promise of delight

In return for your commitment to excellence, we offer…

• various paid time off programs
• Tele-medicine
• Employee Assistance Program
• Birks University: Accessibility to a variety of trainings
• Employee Discount Program

At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.

Come join us at Birks, and let your true self, shine!