Sales Operations Specialist (Hubspot)

SourceDirect Talent; Vancouver; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm is seeking a Sales Operations Specialist in the Greater Vancouver Area. This hybrid role involves supporting sales relationships through effective onboarding, CRM reporting, and engagement initiatives. Candidates should be metrics-driven, with strong communication skills, experience in HubSpot, and proficiency in Excel. The position offers employer-paid benefits, a supportive team environment, and a focus on process improvement and sales growth.

Benefits

Employer-paid extended health benefits

Paid vacation and personal/sick leave

Supportive team environment

Qualifications

• Experience in CRM systems, specifically HubSpot.
• Metrics-driven with a focus on KPIs.
• Proficiency in Excel and Microsoft Office Suite.

Responsibilities

• Develop and implement a 30-day onboarding plan for new sales hires.
• Oversee sales reporting to develop KPIs for accountability.
• Create sales tools and resources to enhance sales effectiveness.
• Identify areas for process improvements and implement new tools.
• Collaborate to promote healthy engagement within the sales team.

Skills

Strong communication skills

Attention to detail

Cross-functional teamwork

Metrics-driven focus

Proficiency in Excel

Organizational skills

Adaptability

Tools

HubSpot

Microsoft Office Suite

Job description

Our Client is seeking a results-oriented Sales Operations Specialist in the Greater Vancouver Area to support the relationships with their sales team and their customers through accountability, KPIs, CRM Support and optimization, onboarding support, and social media support to help build a positive culture.

This will be a Hybrid position with some in office work.

Job Description

• The individual must have strong communication skills, strong attention to detail, and the ability to work cross-functionally in a fast-paced environment are critical skills for this role.
• The core responsibilities are as follows:
• Develop and implement a 30-day onboarding plan for new sales hires to support their transition and success in their role
• Oversee sales rep reporting using HubSpot to develop KPIs and metrics that allow sales managers and reps to identify areas of opportunities and hold reps accountable for their activity to drive successful outcomes.
• Develop and implement sales tools and resources, such as playbooks, case studies, objection handling FAQs, and sales scripts that help the sales team to sell more effectively and efficiently
• Collaborate with sales management to identify areas for process improvement, streamline workflows, and implement new sales tools and technologies that improve team performance, and customer onboarding rates, and enhance ongoing engagement.
• Work with the Culture Committee to provide creative ideas that promote healthy engagement among the sales team and across the company.

Qualifications

• Experience in CRM systems (specifically HubSpot) that help promote sales growth.
• Metrics driven with a focus on KPIs that drive results and success for sales team
• Excellence in process and reporting to give visibility into sales organization and pipeline
• Proficiency in Excel and Microsoft Office suite skills
• Strong organizational and prioritization skills
• Communication and responsiveness are an absolute must-have
• Ability to work effectively with cross-functional teams and all levels of management (internally and externally)
• Must thrive in a fast-paced environment and adapt quickly to changes

Additional Information

• Employer-paid benefits – extended health, dental, vision, life / LTD, AD&D
• paid vacation and personal /sick leave
• Supportive and progressive team environment.

Job Location