Sales Operations Manager

Bosa Properties; Vancouver; On-site; CAD 99,000 - 138,000; Full time

Job summary

An established industry player is seeking a Sales Operations Manager to enhance sales systems and processes. In this pivotal role, you will work closely with Sales, Marketing, and Technology teams to standardize operations and improve performance metrics. Your expertise in Salesforce CRM and data analysis will be crucial in driving productivity and growth. Join a community-focused organization that values collaboration and trust, and be part of a team that is dedicated to delivering exceptional results. This is a fantastic opportunity for someone passionate about operational excellence and teamwork.

Qualifications

• 5+ years in Revenue or Sales Operations role with sales teams.
• Experience with Salesforce CRM and translating needs between stakeholders.

Responsibilities

• Optimize sales tools and processes for the sales team.
• Create relevant reports and dashboards for performance analysis.

Skills

Sales Operations

Salesforce CRM

Data Analysis

Change Management

Project Management

Interpersonal Skills

Tools

Salesforce

Job description

Bosa Properties Inc. (“BPI”) is an end-to-end real estate company offering human-centered solutions for property development and management. Based out of Vancouver, Canada, our team of in-house experts work across residential, commercial and master-planned projects, with a growing residential portfolio that includes more than 22,000 homes that are built or under development, and an income portfolio that includes 5.5 million square feet of retail, industrial, office and rental properties under management.

We are an organization of high achievers and believe what is created in community is always better than what is created in isolation. We set high expectations and support you in achieving excellence. We are building a trusted community to collaborate, learn from each other and deliver results.

About The Role

The Sales Operations Manager is accountable for the identification, creation and management of all sales systems, tools and processes. Reporting to the Customer Operations Sr. Manager, this function will work closely with Sales, Marketing, and Technology to enable standardized ways of working and deliver accurate reporting and consistent analysis of performance metrics.

What You'll Do

• Sales tools power user – Actively and reliably optimize use of technology tools used by the sales team through coaching and oversight of advanced features, data hygiene and custom report building;
• Reporting and analysis – Enable consistent performance analysis to key stakeholder groups through the creation of relevant reports and dashboards;
• Systems and process definition and optimization – Proactively identify opportunities for the optimization of sales systems, tools and processes; collaborate with cross-functional partners to prioritize improvement opportunities and execute projects that will drive business impact;
• Adoption and standardization – Drive consistent adoption of systems, tools and processes through efficient change management and sales enablement activities across our sales teams.

What You Bring

• Five (5) years in a Revenue or Sales Operations role working directly with sales teams and leadership to drive productivity and growth;
• Experienced in Salesforce CRM and adept at translating needs between technical and non-technical stakeholders;
• Highly skilled in identifying patterns and trends to diagnose recurring issues and pinpoint root causes;
• Strong knowledge of operations, change management, and project management best practices;
• Proven ability to manage competing priorities, adapt to changing directions, and analyze data to derive actionable insights;
• A positive can-do attitude and lean towards compromise and adaptability;
• Excellent interpersonal skills, demonstrated by your ability to build rapport and influence others at all levels;
• Ability to focus on minute details while maintaining a clear overview of overall objectives;
• Experience working with real estate teams will be considered an asset.

Our salary ranges and bonus percentages are determined by job family and level. Base salary is determined by a combination of factors including, but not limited to, education and training, years of relevant experience, and internal equity.

$99,756 - $137,088 CAD

Who You Are

• Trustworthy: You lead with trust when interacting with your team and other departments. You proactively build trust by demonstrating credibility, empathy, and sincerity.
• Humble: Unpretentious and self-aware, you take responsibility for your mistakes. You know that egos are barriers to doing our best work and always learning.
• Community focused: You believe what is created in community is always better than what is created in isolation and excellence is created through collaboration.

How To Apply

We value your interest in Bosa Properties. While we can only respond to shortlisted applicants, we will keep your information on file and consider you for future opportunities as they come available.

You belong here! If your experience and interests match with some of the above, we want you to apply. We are dedicated to building a diverse community, where everyone belongs.

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.