Sales Operations Intern

Intelcom; Montreal (administrative region); On-site; CAD 17,000 - 23,000; Full time

Job summary

Intelcom is seeking a motivated intern to support Account Management and Business Development across Canada. You will work on real projects, analyze data, prepare updates, and help coordinate cross‑country initiatives.

You will gain hands-on experience with CRM data, Excel, PowerPoint, and teamwork in a fast-paced, growth‑driven environment and explore future career opportunities.

Qualifications

• Pursuing bachelor's degree in business or related field.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency in Excel and PowerPoint.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and collaboration skills.
• Detail-oriented with high data accuracy.

Responsibilities

• Support Account Management and Business Development with ongoing projects and client activities.
• Track project progress and coordinate with internal stakeholders.
• Monitor and analyze sales, operations, and customer metrics to identify trends.
• Collect and maintain business and account performance data for decision-making.
• Maintain accurate information in the CRM system.
• Assist lead management including qualification and routing of opportunities.
• Contribute to process improvements for efficiency and operational excellence.
• Prepare presentations, reports, and business updates for stakeholders.
• Communicate daily with pan-Canadian stakeholders.

Skills

Analytical thinking

Organizational skills

Problem-solving

Communication

Collaboration

Detail-oriented

Education

Pursuing bachelor's degree in Business Administration / Supply Chain / Logistics

Tools

Microsoft Excel

PowerPoint

Job description

Make your internship count

At Intelcom, interns don't just observe, they contribute meaningfully to real projects that shape how we operate. You'll gain hands-on experience, grow your skills, and explore long-term career opportunities in a fast-moving, innovation-driven environment.

Responsibilities

• Support the Account Management and Business Development teams with ongoing projects, initiatives, and client-focused activities.
• Track project progress and coordinate activities with internal stakeholders.
• Monitor and analyze sales, operational, and customer performance metrics to identify trends and opportunities.
• Collect and maintain business and account performance data to support decision-making.
• Maintain accurate and up-to-date information within the Customer Relationship Management (CRM) system.
• Support lead management activities, including the qualification and routing of new opportunities.
• Contribute to process improvement initiatives that increase efficiency and support operational excellence.
• Prepare presentations, reports, and business updates for internal and external stakeholders.
• The role involves daily (or regular ) communication with pan-Canadian stakeholders.

Qualifications

• Currently pursuing a bachelor's degree in business administration , Supply Chain Managements, Logistics, or a related field.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency in Microsoft 365 applications, particularly Excel and PowerPoint.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and collaboration skills.
• Detail-oriented with a high level of accuracy in data management.
• Previous customer service, sales, or team-based experience is an asset.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom's daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom , we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.