Sales Operations Analyst

Adobe; Ottawa; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Sales Operations Analyst to enhance compensation processes and contribute to a dynamic team environment. This role involves managing compensation elements, ensuring accurate calculations, and collaborating with various teams to facilitate effective communication. The ideal candidate will possess a strong attention to detail, exceptional communication skills, and a passion for problem-solving. Join a forward-thinking company that values creativity and teamwork, where your contributions can lead to impactful business decisions and a motivating work atmosphere.

Qualifications

• Bachelor's degree or equivalent experience in business or technology.
• Experience with compensation tools and business intelligence tools.

Responsibilities

• Manage compensation elements and ensure accurate quota management.
• Collaborate with Sales Operations and Finance teams for effective communication.

Skills

Attention to Detail

Communication Skills

Problem-Solving

Data Management

Collaboration

Technical Abilities

Education

Bachelor’s degree in Business or Technology

Tools

MS SQL

PowerBI

PowerApps

Flow

Excel

Anaplan

Job description

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

As a Sales Operations Analyst, your work will have a significant impact on the efficiency and effectiveness compensation processes. By handling compensation elements, aligning plans with role matrices, and ensuring accurate quota management, you will help maintain a fair and motivating compensation structure. Your deep understanding of compensation plan components and meticulous administrative checks will ensure the quality of our compensation setups, enabling accurate incentive and payment calculations.

Your attention to detail and ability to interpret and summarize compensation information will provide valuable insights for business decisions. Collaborating with multiple teams, you will facilitate high-quality communication and teamwork, ensuring that tools are used reliably, and issues are resolved promptly.

What you'll Do

1. Management of Compensation Elements: Assignment of Compensation Plans, Alignment to Role Matrix, Rep Quota Management.
2. Compensation Plan Expert: Understand the mechanics of various compensation plans, including commission rates, SPIFFs, transactional crediting, measure types, etc.
3. Incentive and Commission Calculations: Ensure the system and data setup to accurately calculate incentives and commission payments.
4. Administrative Checks: Perform administrative checks to ensure the quality and completeness of compensation information and setup. Update and maintain critical information for compensation processes.
5. Collaboration and Communication: Work closely with Sales Operations and Finance teams, maintaining high-quality communication. Enable teams to ensure the effective use of tools and resolve issues as a domain expert. Collaborate with the technical support team to answer system and tool questions. Adhering to SLAs to ensure timely and effective support.

What you need to succeed

1. Bachelor’s degree or equivalent experience in business or technology subject area, preferably including course work related to data management and information systems.
2. Technical abilities and a passion for learning and growth in this area.
3. Experience in a professional technology firm environment working with compensation tools and supporting end user workflows.
4. Experience with business intelligence tools such as MS SQL, PowerBI, PowerApps, Flow, Excel, and Anaplan is a plus.
5. Be a self-starter that thrives in the face of challenge, clearing obstacles with a resourceful and creative approach to problem-solving.
6. Ability to operate with mentorship on new projects.
7. Exceptional verbal and written communication skills.
8. Attention to detail, balanced with the ability to distill complex issues down to the essentials.
9. Ability to work as part of a team, and act as a subject matter specialist to meet ambitious goals and pre-defined measurement criteria.
10. Maintain a high energy and positive outlook, with a contagious sense of humor that helps you to adapt to the changing needs of the business.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [e-mail] or call [phone].

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.