Sales Office Coordinator

RecordXpress; Coquitlam; On-site; CAD 45,000 - 60,000; Full time

Job summary

A rapidly growing organization in Coquitlam is seeking a Sales Coordinator to enhance the sales team's productivity. The role involves managing customer communications, processing orders, and collaborating with various departments. Ideal candidates will have strong communication and organizational skills, along with experience in sales or administration. Join a diverse team and contribute to the company's success as it expands into Surrey.

Qualifications

• 2 or more years experience in sales/admin work.
• Ability to lift 25 pounds.
• Experience as a Sales Coordinator may be advantageous.

Responsibilities

• Helping the sales team improve productivity by arranging appointments.
• Handling urgent calls, emails, and messages.
• Inputting orders and ensuring accuracy.

Skills

Communication

Problem Solving

Organization

Sales

Team Development

Job description

We offer a diverse and positive work environment that allows you to enhance your skills and provides opportunities in a rapidly growing organization.

Position is starting in our Coquitlam office and transitioning into Surrey later in the year.

Responsibilities :

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
• Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking that the orders have the correct prices, discounts, and product numbers.
• Inputting orders, processing them according to customer requirements, and ensuring they are accurate and timely delivered.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.
• Making the company's products and services as attractive to potential customers as possible.
• Ensuring adherence to laws, regulations, and policies.

Requirements :

• 2 or more years experience in sales / admin work.
• Ability to Lift 25 pounds
• Experience as a Sales Coordinator or in administration may be advantageous.
• Good team development and leadership skills.
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Current knowledge of industry trends and regulations.
• Communication via Email and Phone in English

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