Sales Office Administrator I

Tridel Builders Inc.; Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Sales Office Administrator II to enhance customer experiences in their Sales Office. This role is essential in providing administrative support, ensuring a welcoming atmosphere for visitors, and maintaining organized records. The ideal candidate will possess strong communication and organizational skills, along with a solid background in office administration. Join a purpose-driven company that values diversity and inclusion, and be part of a team committed to building sustainable communities. If you thrive in a fast-paced environment and are passionate about customer service, this opportunity is perfect for you.

Benefits

Diverse benefits and perks

Commitment to social and sustainable impact

Support for equity and inclusion

Qualifications

• Minimum 3 years of office experience required.
• Proficient with Microsoft Office tools and CRM systems.

Responsibilities

• Greet and register visitors, ensuring a welcoming environment.
• Record activities in the CRM and process agreements with attention to detail.

Skills

Customer Service

Communication Skills

Organizational Skills

Adaptability

Education

Post-secondary education in Business Administration

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Customer Relationship Management (CRM) system

Job description

Posted Thursday, February 6, 2025 at 5:00 AM

Join Tridel: Building Communities, Growing Careers

Build Your Future with Us

Our strength, innovation and growth are the result of talented individuals who come together as a team to build sustainable and award-winning homes and communities. Through passion and dedication, our employees work collectively to develop some of the largest and most complex projects within the Greater Toronto Area. We recognize our employees are the key to our success, and we invest in creating a meaningful employee experience and culture that promotes:

• A diverse and robust suite of benefits and perks
• Social and sustainable impact within our company and the communities we build, and much more.

As a Tridel employee, you contribute to our purpose and standard of excellence while building homes for people today and the generations of tomorrow.

The Blueprint

The Sales Office Administrator II enhances the customer experience within the Sales Office by offering administrative support to the Sales department. Their responsibilities include performing clerical tasks that contribute to the efficient organization of the Sales Office. Creating a pleasant and welcoming environment for prospects, realtors, and homeowners is a key aspect of their role. The Sales Office Administrator collaborates closely with the various Sales functions and will occasionally engage with cross-functional team members.

A Glimpse into Your Daily Activities

• Greet and register Sales Office visitors with a welcoming and professional demeanor.
• Answer phones and respond to emails promptly and professionally.
• Enhance the visitor experience by offering refreshments.
• Record all virtual and in-person activities into the Customer Relationship Management (CRM) system.
• Collaborate with Sales Representatives before signing appointments to complete the sales process flow in the CRM.
• Process Agreements of Purchase and Sale and Addendums with meticulous attention to detail.
• Ensure the Suite Master File includes all executed VTEAM documents.
• Upload all executed documents to VTEAM Contract and CRM for comprehensive record-keeping.
• Maintain a thorough understanding of all procedures, including compliance with AML and FINTRAC requirements.
• Adhere to the Privacy Act and uphold customer confidentiality.
• Communicate procedural updates to Part-Time Sales Office Administrators for consistent understanding and execution.
• Regularly monitor the project website for accuracy and promptly communicate updates to the Sales Support Centre Team.

The Architect of Your Success

• Post-secondary education in Business Administration or a related field.
• Minimum 3 years of office experience.
• Proficient with Outlook and Microsoft Word and Excel.
• Experienced in customer service with communication and writing skills.
• Strong organizational skill, capable of adapting to frequent changes in a fast-paced complex environment.
• Must be reliable and punctual.

As you move forward with your application for a position at Deltera, we'd like to highlight a crucial step in our hiring process. Alongside submitting your resume using the “Apply” button below, we kindly request that applicants set aside 5-10 uninterrupted minutes to complete the Predictive Index Behavioural Assessment. It's important to note that this assessment isn't designed to measure intelligence, education, or experience. Instead, it focuses on understanding your unique work and communication needs.

We appreciate your commitment to this process, as it plays a key role in ensuring a comprehensive evaluation of your suitability for the position.

Who We Are

Founded in 1934, Tridel is responsible for delivering over 90,000 homes to date, and we are proud to continue building not just our legacy but communities for years to come.

As a purpose-driven company guided by our ‘Built for Life’ commitment, we create socially and environmentally responsible communities and invest in innovations that promote quality, sustainability, high performance in construction, social inclusion and cohesion, and community economic development. As an award-winning company, we are proud to be recognized as an industry leader for excellence in design and construction, green building, corporate social responsibility, diversity, equity and inclusion, customer service, and more.

Supporting Inclusion and Belonging

Tridel is committed to having a workforce that reflects the communities where we build, where everyone feels they belong, is physically and psychologically safe, and can reach their full potential. We embrace diversity while reinforcing equity and inclusion and are committed to building a team with a range of experiences and skills.

As an equal opportunity employer, we encourage all qualified individuals to apply, including those who self-identify as Indigenous in Canada (First Nations, Métis, Inuit), are from racialized communities, and persons with disabilities. We remain committed to a barrier-free recruitment and selection process and will provide accommodation upon request. If you require accommodation at any stage of the recruitment process, please email your request to [e-mail]. All information received will be handled in strict confidence.

As part of Tridel Group of Companies’ recruitment and selection process, we utilize Artificial Intelligence (AI) for candidate screening.