Sales Office Administrator

Great Gulf Group; East Gwillimbury; On-site; CAD 30,000 - 34,000; Part time

Job summary

Great Gulf is seeking a Part-Time Sales Office Administrator for our Sharon, East Gwillimbury, ON location. You will be the first point of contact for new home buyers, providing professional, friendly customer service and supporting the sales team with daily office tasks.

The role focuses on reception duties, document preparation, report generation, and general administrative support to ensure a smooth, organized sales office operation.

Qualifications

• High school diploma required.
• 1-3 years of customer service experience.
• Real estate experience is considered an asset, but not required.
• Administrative experience is preferred, but not required.
• Strong verbal and written communication skills in English.
• Ability to work independently with minimal supervision.

Responsibilities

• Open and close the sales office each day during business hours.
• Maintain and manage the reception desk, including greeting visitors, answering phone calls, checking voicemail messages, and managing the reception email inbox.
• Prepare legal documents related to the purchase and sale of residential homes.
• Maintain and organize both manual and digital filing systems for sales logs and customer files.
• Create, compile, and distribute detailed weekly sales reports to Head Office, low-rise builders, and lawyers using MS Office and Excel.
• Respond to purchaser inquiries and address general questions about potential home purchases.
• Monitor purchaser payments to ensure they are submitted on time and follow up on outstanding balances.
• Monitor and maintain inventory of supplies for the sales office and model home, and report low inventory to Head Office.
• Assist team members with requests and help train new employees on office procedures.
• Perform other duties as assigned by the Sales Manager and Sales Representative

Skills

Customer service

MS Office

English communication

AI tools familiarity

Education

High school diploma

Tools

DocuSign

Job description

Great Gulf is looking for a Part-Time Sales Office Administrator to join our team at our Sharon, East Gwillimbury, ON location.

Are you reliable, personable, and organized? This role is ideal for someone who enjoys providing excellent customer service, is detail-oriented, and takes pride in creating a welcoming and professional experience as the first point of contact for new home buyers.

The Sales Office Administrator is responsible for coordinating sales office administration and procedures. The mandate of this role is to ensure the smooth day-to-day operation of the sales office while supporting the sales team in their daily activities.

Key Responsibilities

• Open and close the sales office each day during business hours
• Maintain and manage the reception desk, including greeting visitors, answering phone calls, checking voicemail messages, and managing the reception email inbox
• Prepare legal documents related to the purchase and sale of residential homes
• Maintain and organize both manual and digital filing systems for sales logs and customer files
• Create, compile, and distribute detailed weekly sales reports to Head Office, low-rise builders, and lawyers using MS Office and Excel
• Respond to purchaser inquiries and address general questions about potential home purchases
• Monitor purchaser payments to ensure they are submitted on time and follow up on outstanding balances
• Monitor and maintain inventory of supplies for the sales office and model home, and report low inventory to Head Office
• Assist team members with requests and help train new employees on office procedures
• Perform other duties as assigned by the Sales Manager and Sales Representative

Education, Experience, and Qualifications

• High school diploma required
• 1-3 years of customer service experience
• Real estate experience is considered an asset, but not required
• Administrative experience is preferred, but not required
• Strong verbal and written communication skills in English
• Exceptional customer service skills with a professional and friendly approach
• Ability to work independently with minimal supervision
• Strong initiative, problem-solving skills, and sound decision-making within the scope of the role
• Demonstrated ability to prioritize tasks while maintaining strong attention to detail
• Proficiency in Microsoft Office (Outlook, Word, Excel); experience with DocuSign is an asset but not required
• We’re embracing AI across our business. You don’t need to be an expert, but curiosity and hands-on experience with AI tools will be viewed as a real plus

Work Arrangement

• This is a part-time position based at our Sharon sales office located at 18578 Leslie Street, Sharon, East Gwillimbury, ON L9N 0M6

Compensation

• Pay Range: $22.00 - $25.00 per hour

Vacancy Status

• New Vacancy

Why Join Great Gulf?

• Opportunity to work for a leading real estate development company
• Exciting projects and challenging opportunities to develop high-profile residential, commercial, and mixed-use developments.
• Competitive salary
• Dynamic and collaborative work environment
• Commitment to sustainability and social responsibility