Sales Manager - Downtown Toyota

DAG | Downtown AutoGroup; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to lead the sales department at one of their innovative dealerships in Toronto. This role is pivotal in driving exceptional customer experiences and fostering a high-performing sales team. You'll develop impactful sales strategies, monitor performance metrics, and collaborate with various departments to ensure alignment and achieve business objectives. If you're a visionary leader with a passion for sales and customer satisfaction, this is your chance to elevate your career in a performance-driven culture that values growth and community engagement.

Benefits

Performance-Driven Culture

Career Growth

Community Engagement

Competitive Pay

Comprehensive Benefits

Professional Development

Modern Facility

Rich Legacy

Qualifications

• Proven track record as a Sales Manager in a dealership.
• Strong leadership and organizational skills are essential.

Responsibilities

• Develop and implement sales strategies to drive revenue growth.
• Lead and mentor a team of sales professionals.

Skills

Leadership Skills

Sales Strategy Development

Communication Skills

Customer Service Skills

Negotiation Skills

Education

Bachelor’s degree in business or management

Tools

Dealership Management Software

Microsoft Office Suite

Job description

Sales Manager - Elevate Your Career at Downtown Toyota!

Are you a dynamic sales leader ready to make a BIG impact?

Do you thrive in a fast-paced environment where innovation and results are key?

Are you an experienced automotive sales leader driven by a passion for delivering exceptional guest experiences? This is your chance to lead the sales department of one of our innovative dealerships. We’re changing the way people buy cars – be a part of it!

Our vision at Downtown Toyota is to create lifetime Guests, not just one-time customers. To do that, we need someone extraordinary — someone who embodies our "You are what drives us" attitude. If that resonates with you, we want YOU to lead our team to new heights in Toronto!

Why we need you

As the Sales Manager (SM) at Downtown Toyota, your role is to ensure the overall success and growth of the dealership by overseeing the Sales Department and driving exceptional Guest Experience. You'll be responsible for leading, coaching, and motivating a team of Sales Professionals, Financial Services Managers, and Product Advisors, fostering a culture of continuous improvement and employee engagement. If you are a visionary leader who thrives in a fast-paced environment and can inspire a high-performing sales team, this is the perfect opportunity for you.

Here's What You'll Be Doing

You'll be the driving force behind our sales operations, leading the sales strategy and customer experience at Downtown Toyota. You will lead your team of sales professionals, maximizing customer experience, setting performance goals, and ensuring they are achieved. Your strategic insight and strong leadership skills will be essential in leading the sales team, optimizing sales processes, inventory management strategies, and ensuring the achievement of dealership goals. You will collaborate closely with our service and parts departments to create a seamless and exceptional experience for every guest, every time.

Your Responsibilities Will Include

1. Develop and implement sales strategies: Create and execute comprehensive sales plans aligned with company objectives to drive revenue growth and market share.
2. Lead the sales team: Recruit, train, and mentor a team of high-performing sales professionals. Provide ongoing coaching, guidance, and support to achieve team goals.
3. Monitor sales performance: Track and analyze key sales metrics, such as revenue, conversion rates, and customer acquisition. Implement corrective actions when necessary.
4. Foster customer relationships: Establish and maintain strong relationships with key clients and partners to ensure customer satisfaction and long-term loyalty.
5. Collaborate with other departments: Work closely with marketing, product development, and operations to ensure alignment and achieve business objectives.
6. Budgeting and forecasting: Prepare sales forecasts and budgets, monitor expenses, and ensure the sales team operates within financial constraints.
7. Market analysis: Stay updated on industry trends, competitor activities, and market conditions to identify new business opportunities and adjust strategies accordingly.
8. Contract negotiations: Lead negotiations with key clients and manage contract agreements to ensure favorable terms for the company.
9. Sales reporting: Provide regular updates and reports to senior management on sales performance, challenges, and opportunities.
10. Finance & Insurance (F&I): Maintain a deep understanding of F&I, ensuring your team is up-to-date on all F&I product and process training.

This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.

You Need These Qualifications

1. Experience: Proven track record as a Sales Manager in a dealership, meeting and exceeding performance metrics while achieving high CSI scores.
2. Skills:

• Strong leadership, organizational, communication, and interpersonal skills.
• Proven ability to drive sales and manage a team effectively.
• Ability to develop and implement effective sales strategies.
• Exceptional communication, negotiation, and customer service skills.
• Proficiency in dealership management software and Microsoft Office Suite.
• Knowledge:
• In-depth understanding of automotive sales processes, inventory management, market trends, customer preferences, and department profitability.
• Understanding the importance of providing an exceptional customer experience to internal and external customers.
• Ability to analyze financial data and performance metrics effectively.

It would be nice if you

• Have a Bachelor’s degree in business, management, or a related field.
• Have knowledge of local market conditions, industry trends, and competitor activity.
• Previous experience working with Toyota is a plus.

Additional Notes

These responsibilities are subject to change due to market and business conditions. As a Sales Manager at Downtown Toyota, you are expected to adapt to new roles if changes occur.

What We Offer

• Performance-Driven Culture
• Career Growth
• Community Engagement
• Competitive Pay
• Comprehensive Benefits
• Professional Development
• Modern Facility
• Rich Legacy

You are what drives us … Apply Now!

If you're ready to take your career to the next level, please apply. We're excited to hear your story!

This is an in-person role.

Downtown Toyota and Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA). If you require accommodation, please email us at [e-mail].

Downtown Toyota and Downtown AutoGroup are equal opportunity employers. We thank all applicants for their interest; only those selected for an interview will be contacted.