Sales Manager

Lexus LC; Toronto; On-site; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Performance-Driven Culture

Career Growth

Competitive Pay

Comprehensive Benefits

Professional Development

Modern Facility

Rich Legacy

Job summary

Downtown AutoGroup in Downtown Toronto is seeking a Senior Sales Manager to lead the Sales Department at our Autoplex. You will coach a team of sales professionals, F&I managers, and product advisors to deliver outstanding guest experiences and drive revenue.

You will set strategy, monitor performance, analyze metrics, and partner with marketing and operations to grow market share while maintaining budgeting discipline.

Qualifications

• Proven track record as a Senior Sales Manager in a dealership.
• Consistently meeting and exceeding performance metrics and gaining leading CSI scores.
• Experience leading and coaching a team of sales professionals to achieve goals.
• Strong ability to develop and implement effective sales strategies.
• Proficient in CRM and data-driven sales analysis.

Responsibilities

• Develop and implement sales strategies to drive revenue growth and market share.
• Lead, train, and mentor a team of high‑performing sales professionals and F&I staff.
• Monitor sales performance using key metrics and take corrective actions as needed.
• Foster strong relationships with key clients and partners to ensure loyalty.
• Collaborate with marketing, product development, and operations to align objectives.
• Budgeting and forecasting to keep the team within financial targets.
• Conduct market analysis to identify opportunities and adjust tactics.
• Prepare regular sales reports for senior management.
• Maintain up-to-date knowledge of F&I processes and product training.

Skills

Leadership

Organizational

Communication

Interpersonal

Sales leadership

Sales strategies

Negotiation

Customer service

Dealership software

Microsoft Office

Education

Bachelor’s degree in business/management

Tools

Dealership management software

Microsoft Office Suite

Job description

Sales Manager – Elevate Your Career at Downtown AutoGroup

Are you a dynamic sales leader ready to make a BIG impact? Do you thrive in a fast‑paced environment where innovation and results are key? Are you an experienced automotive sales leader driven by a passion for delivering exceptional guest experiences? This is your chance to help lead the sales department of one of our innovative dealerships at Downtown AutoGroup’s revolutionary Autoplex facility. We’re changing the way people buy cars – be a part of it!

Why we need you

As the Senior Sales Manager, your role is to ensure the overall success and growth of the dealership by overseeing the Sales Department and driving exceptional Guest Experience. You will lead, coach, and motivate a team of Sales Team professionals, Financial Services Managers and Product Advisors, fostering a culture of continuous improvement and employee engagement.

Here’s what you’ll be doing

You'll be the driving force behind our sales operations, setting strategy and ensuring a seamless customer experience. Your responsibilities include:

• Develop and implement sales strategies: Create and execute comprehensive plans aligned with company objectives to drive revenue growth and market share.
• Lead the sales team: Recruit, train, and mentor a team of high‑performing sales professionals. Provide ongoing coaching, guidance, and support to achieve team goals.
• Monitor sales performance: Track and analyze key sales metrics, such as revenue, conversion rates, and customer acquisition. Implement corrective actions when necessary.
• Foster customer relationships: Establish and maintain strong relationships with key clients and partners to ensure customer satisfaction and long‑term loyalty.
• Collaborate with other departments: Work closely with marketing, product development, and operations to ensure alignment and achieve business objectives.
• Budgeting and forecasting: Prepare forecasts and budgets, monitor expenses, and keep the sales team within financial constraints.
• Market analysis: Stay updated on industry trends, competitor activities, and market conditions to identify new business opportunities and adjust strategies accordingly.
• Sales reporting: Provide regular updates and reports to senior management on performance, challenges, and opportunities.
• Finance & Insurance (F&I): Maintain a deep understanding of F&I, ensuring your team is up‑to‑date on all product and process training.

You need these qualifications

• Experience: Proven track record as a Senior Sales Manager in a dealership, consistently meeting and exceeding performance metrics and gaining leading CSI scores.
• Skills
  • Strong leadership, organizational, communication, and interpersonal skills.
  • Proven ability to drive sales and manage a team effectively.
  • Ability to develop and implement effective sales strategies.
  • Exceptional communication, negotiation, and customer service skills.
  • Proficiency in dealership management software and Microsoft Office Suite.
• Knowledge
  • In‑depth understanding of automotive sales processes, inventory management, market trends, customer preferences, and departmental profitability.
  • Appreciation of the importance of an exceptional customer experience for both internal and external stakeholders.
  • Ability to analyze financial data and performance metrics effectively.

It would be nice if you

• Hold a Bachelor’s degree in business, management, or a related field.
• Have knowledge of local market conditions, industry trends, and competitor activity.
• Have prior experience as a senior sales manager at a franchise car dealership.

What we offer

• Performance‑Driven Culture: We celebrate achievements and foster a results‑oriented work environment.
• Career Growth: We’re committed to helping our team members grow their careers with us and promote from within.
• Community: Be part of a team passionate about cars in one of the most vibrant cities in the world.
• Competitive Pay: We value your contributions and ensure you’re rewarded accordingly.
• Comprehensive Benefits: Health, dental, and vision coverage, along with Parts & Service discounts and a generous Vehicle Purchase Program.
• Professional Development: Ongoing training opportunities through our DAG Academy.
• Modern Facility: Work in a clean, organized, and well‑equipped shop that prioritizes safety and efficiency at our state‑of‑the‑art Autoplex.
• Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.

The expected compensation range for this role is $110,000 – $150,000 per year.

Equal Opportunity

Downtown AutoGroup is an equal opportunity employer and provides reasonable accommodation for applicants with disabilities. All candidates must be eligible to work in Canada. Only those selected for an interview will be contacted.