Sales Manager

Caterpillar; Oakville; On-site; CAD 90,000 - 130,000; Full time

Job summary

Caterpillar is seeking a Sales Manager to lead a dedicated team in Canada, focusing on enhancing customer loyalty and driving sales. This role involves extensive travel and leading initiatives for dealer and customer engagement, requiring strong decision-making skills and industry knowledge.

Benefits

Medical, dental, vision, and pension benefits from day one

Potential for an annual bonus

Paid vacation days and holidays

Company vehicle provided

Qualifications

• Strong customer focus and experience in dealer/customer facing activities
• Prior formal or informal leadership experience is a plus
• French speaking capability is advantageous

Responsibilities

• Lead and mentor team members to enhance dealer effectiveness
• Deliver sales and market share targets for company products
• Act as liaison for warranty and product sales

Skills

Extensive Industry Knowledge

Decision Making

Critical Thinking

Relationship Management

Effective Communication

Customer Focus

Value Selling

Business Development

Negotiation

Job description

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar’s Global Construction & Infrastructure Division (GCI) is hiring a Sales Manager for Canada. This role has 5 direct reports and supports all dealers in country. If you’re looking to continue your leadership experience in a role loaded with impact, this may be a great fit for you.

Role Summary: Lead a team of Caterpillar field reps, supporting Cat dealers and customers to increase customer loyalty and influence machine sales.

What You’ll Do

• Act as a single point of contact for warranty, prime product sales, and machine application support.

• Support and develop product sales, dealer effectiveness, overall segment growth, warranty policy, etc.

• Influence upper management within dealerships to adapt or change policies, implement marketing/sales programs, hire personnel and organizational structure changes.

• Train, develop and mentor team members.

• Deliver business plan sales and market share targets for the company products.

• Develop sales and marketing plan and manage merchandising plans to achieve business plan targets for company products and services.

• Ensure customer satisfaction through management of product and commercial issues; Oversee service goodwill spending on all products within the industry segment.

• Lead the selling opportunities identification, customer satisfaction improvement and business relationship enhancement.

• Deliver GCI Retail business plan sales and market share targets for the for the two dealers in the Canada district.

What You Have(Core Skills)

• Extensive Industry Knowledge: thorough knowledge of company products and product applications, merchandising programs, and/or warranty practices and procedures

• Extensive Decision Making and Critical Thinking skills

• Strong Relationship Management and Effective Communication skills

• Strong Customer Focus: Extensive and progressive experience in positions that required dealer or customer facing activities

• Strong Value selling and Business Development capabilities

• Strong Negotiation skills

Top Candidates Will Also Have

• Multiple positions held in sales or technical field roles

• Sales variance management experience

• Contract management experience

• Prior formal or informal leadership experience

• French speaking capability

Additional Details

• Travel extensively within region (50%+) is required

• Work location: Vaughan, Ontario

• Domestic relocation assistance is not available

• A company vehicle is provided for this role

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and Pension) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

For more information, visit caterpillar.com. To connect with us on social media, visitwww.caterpillar.com/social-media.

Relocation is available for this position.

Posting Dates:

June 9, 2025 - June 22, 2025

Caterpillar is an Equal Opportunity Employer.

Not ready to apply? Join our Talent Community.