Sales Manager

Capilano Volkswagen; North Vancouver; On-site; CAD 70,000 - 100,000; Full time

Job summary

Capilano Volkswagen is looking for an experienced Sales Manager to lead their sales team in North Vancouver. This role involves driving sales performance, developing strategies, and ensuring customer satisfaction. Ideal candidates will have a strong background in automotive sales management and excellent leadership skills.

Benefits

Competitive base salary

Car allowance

Performance-based commission and bonuses

Comprehensive benefits package

Opportunities for career advancement

Qualifications

• Minimum 3 years of automotive sales management experience required.
• Fluency in a second language such as Mandarin preferred.
• Proven track record of achieving and exceeding sales targets.

Responsibilities

• Assist in maximizing lead funnel opportunities and enhancing closing ratios.
• Develop and implement effective sales strategies aligned with dealership goals.
• Oversee daily sales operations, including inventory management and sales forecasting.

Skills

Leadership

Communication

Negotiation

Quantitative Skills

Customer Satisfaction

Education

Automotive Sales Management Experience

Tools

AutoAlert

vAuto

Tekion

Rapid Recon

CDK / One-Eighty

Job description

Capilano Volkswagen is seeking an experienced Sales Manager to join our dynamic sales team in North Vancouver. This is a key leadership role responsible for driving sales performance, developing effective sales strategies, and ensuring an exceptional customer experience. If you are a results-driven leader looking for a new opportunity to achieve success with one of the few remaining family-run independent dealerships, this position is for you.

Key Responsibilities

• Assist the Sales Department in maximizing all lead funnel opportunities by enhancing closing ratios, gross profit, while maintaining a high level of customer satisfaction as part of a consistently-managed sales process.
• Lead the prospecting apparatus in Customer Retention and Service Drive using tools such as AutoAlert to seek for incremental new business opportunities.
• Conduct regular trade appraisals to help win car deals, make vehicle buy-in offers, and in support of the prospecting apparatus identified above.
• Develop and implement effective sales strategies aligned with dealership goals.
• Oversee daily sales operations, including inventory management, sales forecasting, and process improvement.
• Foster a customer-centric environment to maximize satisfaction and retention.
• Negotiate and finalize vehicle sales, ensuring compliance with all regulatory and dealership policies.
• Monitor and analyze sales performance metrics, providing regular reports to senior management.
• Recruit, train, and develop sales staff, promoting a culture of continuous improvement and high performance.
• Stay current on market trends, competitor activities, and new product launches.

Qualifications

• Minimum 3 years of automotive sales management experience is required.
• Fluency in a second language such as Mandarin is preferred.
• Proven track record of achieving and exceeding sales targets.
• Strong leadership, coaching, and team-building skills.
• Excellent communication, negotiation, and interpersonal abilities.
• Proficiency with sales management tools and CRM systems such as : AutoAlert, vAuto, Tekion, Rapid Recon and CDK / One-Eighty is highly-preferred.
• Valid BC driver’s license with a clean driving abstract, and a valid VSA license.
• Ability to deliver results under pressure, and to motivate members of the Sales Team to consistently follow-up with customers, abide by established dealership processes, and prospect for repeat business opportunities in the Service Drive.
• Must have strong quantitative skills, can analyze and interpret data trends / reports, and can operate a computer and utilize various software programs with ease
• Competitive base salary, a car allowance, and performance-based commission and bonuses for achieving volume and gross profit objectives.
• Comprehensive benefits package, including extended health and dental care.
• Opportunities for career advancement within a family-owned independent dealership operation that's been successfully in business since 1969.

Please apply within - only shortlisted candidates will be contacted . No phone calls or drop-in visits. Thank you.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Automotive

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