Sales Manager

Kibbi; Edmonton; On-site; CAD 55,000 - 80,000; Full time

Benefits offered by this job

Maternity leave top-up

Medical & dental benefits

Flexible scheduling

3 weeks vacation

RRSP matching

Employee discounts

Award-winning training

Career development programs

Inclusive culture

Job summary

GLENTEL Inc. (dba WIRELESSWAVE, Tbooth wireless, WIRELESS etc.) is seeking a Full‑Time Sales Manager to lead an engaged, high‑performing team and deliver exceptional customer experiences while driving strong business results across our Canadian stores.

You’ll be an experienced leader with 3+ years in wireless or retail management, a people‑first coach who develops talent, and a business driver who uses data to grow performance.

Qualifications

• 3+ years of wireless or retail management experience preferred with a track record of achieving results.
• People‑First coaching demonstrates ability to motivate, develop, and celebrate wins.
• Business driver who uses data, KPIs, and insights to improve performance.
• Connector & communicator who builds strong customer relationships and leads by example.
• Role model who exhibits trust, respect, ownership, and integrity while being dependable.

Responsibilities

• Lead & Inspire: coach and mentor your team to reach their full potential and maintain a positive, high‑energy environment.
• Drive Store Performance: use reports and KPIs to exceed sales, performance, and operational targets.
• Deliver Exceptional Experiences: ensure personalized service and solutions to build loyalty and community relationships.
• Operational Excellence: maintain store standards, scheduling, training, inventory management, and daily operations.

Skills

Wireless/retail mgmt

People leadership

Data‑driven approach

Customer service

Communication

Job description

Why You’ll Love Working Here

At tbooth wireless, we bring the latest from Apple, Samsung, Google, and more to customers nationwide. Backed by Glentel Inc.- a billion-dollar company owned by Bell and Rogers, we're the go-to destination for choice and connectivity, and we’re proud to be recognized as a Best Place to Work by HR Director Magazine. Join us in a rewarding, people-first environment where opportunity and growth are always within reach!

We’re looking for a Full-Time Sales Manager to lead an engaged, high-performing team and deliver exceptional customer experiences while driving strong business results.

What We Offer

• Annual Earnings: Typically ranging from $55,000 to $80,000+, including hourly rate plus uncapped commissions (The lower end reflects new team members during their learning period, while top managers consistently exceed this range based on performance).
• New: Maternity Leave Top-Up Program: We’re proud to introduce a new benefit designed to support employees during one of life’s most important milestones. Our Maternity Leave Top-Up Program provides additional financial support so you can focus on what matters most: your growing family.
• Well-Being: Medical & dental benefits, flexible scheduling, sick days, EFAP, and 3 weeks' vacation.
• Extras: RRSP matching, discounts on your wireless/residential services, accessories, and more!
• Support: Award-winning training, tools, resources, and coaching needed to help you succeed.
• Career Opportunities: Industry-leading development programs- we promote our managers from within!
• Inclusivity: A community that values and encourages diversity, inclusion, and respect, supported by initiatives from our ERGs.

Who You Are

• Experienced Leader: 3+ years of wireless or retail management experience preferred with a track record of achieving results.
• People-First Coach: You motivate, develop, and empower your team and love celebrating wins together.
• Business Driver: You’re goal-oriented and data-aware, able to adapt quickly, solve problems confidently, and turn challenges into opportunities.
• Connector & Communicator: You build strong customer relationships and lead by example in delivering exceptional experiences.
• Role Model: You lead with trust, respect, ownership, passion, humility, and integrity, and you’re dependable, flexible, and available for full-time work, including evenings and weekends.

Your Playground

What You Will Do

• Lead & Inspire: Coach, mentor, and support your team to reach their full potential while fostering a positive, high-energy environment where customers and employees feel valued.
• Drive Store Performance: Achieve and exceed sales, performance, and operational targets by using reports, insights, and KPIs to make informed decisions that drive business growth.
• Deliver Exceptional Experiences: Ensure every customer receives personalized service and solutions while building loyalty, repeat business, and strong community relationships.
• Operational Excellence: Maintain store standards, ensure compliance, protect company assets, support scheduling, training, inventory management, and overall daily operations.

GLENTEL is an equal-opportunity employer committed to creating a diverse and inclusive environment. We encourage participation in our employee resource groups: LGBTQ2S+, Women, and Black, Indigenous, People of Colour (BIPOC). At WIRELESSWAVE, we embrace and celebrate what makes us different—and we invite you to be part of our team.

GLENTEL Inc. (dba WIRELESSWAVE, Tbooth wireless, WIRELESS etc., WAVE SANS FIL, la cabine T sans-fil and SANS-FIL etc.) encourages applications from all qualified candidates. In accordance with our accommodation policies and provincial accessibility legislation, please advise us if you require accommodation during any stage of the recruitment process. All information related to accommodation will be handled confidentially.

Skills

• Retail
• Sales
• customerservice
• Management